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No la recomendaria por lo complicado que es conectar Printful con Shopify ya que cuando abro independientemente mi tienda de Shopify no aparecen mis productos de Printful.
¡Gracias por dejar una reseña! Apreciamos los comentarios y sin duda estaremos encantados de comprobar más a fondo la situación mencionada. Envíenos un correo electrónico a feedback@printful.com e investigaremos de inmediato.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away.
Orders take too long to fulfill. I have my settings set on auto fulfill and can be days before fulfillment begins.
Thank you for your feedback! Our standard fulfillment times are 2-5 business days, but we understand the importance of prompt service. In case there's an order that's delayed, please reach out to us via email at feedback@printful.com with your order details. We'll be happy to look into this!
It’s not allowing me to add my products to Shopify. I have the accounts connected but when I try to add products it just sends me through a loop of how to connect the platforms… Please help
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll look into it right away.
Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.
Hi there, thank you for the review! We're sorry to hear that you were disappointed with your purchase. Please reach out to our support team via email at support@printful.com with the order number and a photo of the affected product. Our team will be happy to look into this and resolve this!
I guess this company earns too much to give customer service to their sellers... We ordered a tryout package of clothes, and never got any delivery message, any update, email or anything and suddenly they're saying that it's returned to them. WITHOUT US KNOWING! And not only that, WE have to pay for the shipment ourselves again! Just awful and uncanny customer service, and no understanding or care for us. Cannot recommend.
Thank you for leaving a review! We're sorry to hear about the situation you encountered and we truly appreciate the feedback! We would certainly be happy to check further on the mentioned order. Please send us an email at feedback@printful.com and we'll investigate right away.
products way too expensive and you wont make any profit.
Thank you for your feedback! We're sorry to hear about your concerns regarding our product prices. The product prices allow us to ensure and constantly improve our services and product options, offer technical and customer support, and some other nice touches like branding options for your packing slips and other services. We are always working on lowering our product prices, where possible, while still retaining their quality.
shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.
Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account.
To better assist you and address this issue effectively, could you please reach out to us via email at feedback@printful.com? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!
Not happy with the shipping & delivery process. Tracking says my order is in the post office but when I went to the post office they could not locate it. Printful customer support is a bit aggressive for me at least. Some agents are nice, but some are a bit not so friendly. So I can't give a better rating for now.
Hi! Thank you for sharing your experience. We're sorry to hear that it hasn't been the best one.
On our end, we see the same tracking information as you, we can only recommend some options based on our observations. That said, the support should be more transparent and helpful. We'll gladly look into your situation, so please provide the order number by sending us an email to feedback@printful.com
Not very good it will not do anything
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away and do our best to help.
You've removed the ability to export details of fulfilled orders
Hi there, thank you for your review! The ability to export order details is possible from the Printful dashboard-> Orders tab. There, you can download a report in CSV or XLSX file. If you're having trouble with this, for sure reach out to our team via email feedback@printful.com. We'll be happy to assist you with this!