レビュー (7,243)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2021年4月4日

I chose this app because the products were amazing and the settings were making it easy for me to add my products on my shopify store. But little did I know that by choosing Printful I would make little to no profits at all. I charge the shipping separately to my clients, but the shipping and delivery time is outrageously long, even for the expedited shipping that costs over 20$ but isn't very different from the flat rate shipping and still takes almost a month. And the worst of the worst, I added beanies and snapbacks to my shop but the extra digitization fee they added is reducing my chances of making any profit to 0% because I don't and can't charge that to my clients and it's cutting up directly on my profit, so I can't get that fee back anywhere. Also I asked several times an explanation about how is it a one time fee? Nobody to respond and explain because each time I place an order it keeps getting charged. Sometimes it's 14$, sometimes it's 9.60$, but they said it was a one time fee. I don't really understand that definition of one time fee at all. So if you intended to to make 10$ profit on a 21$ item, good luck because the digitization + shipping + taxes will bring you profits down to zero. I'm currently looking for another POD that provides caps and snapbacks. Printful is no for me. Items are too expensive, and I feel they're purposedly increasing their prices and adding extra charges because they know they're very popular. Honestly, I do not recommend this compay for anyone who wants to sell good items at good prices and make profit. You either have the choice of making business with another company, display average products in your shop and make good profit or work with Printful, display cool products in your shop and make no profit at all. Nothing difamatory or derogatory here, that's the reality of my exprience with this shop. I was really glad at the beginning but when I later saw that ordering a beanie that is already displayed at 45$ in my shop (which is already very expensive) because I was looking for a 5$ profit would total me 43.26 by ordering it in Printful to get it shipped to a client it was the last straw for me. So I'll be left with less than 2$ profit. I don't know what I can do to fix this situation. I can't sell a beanie for 50$ jus to increase my chances of making any profit at all. Outrageously high prices is the best of making no sales at all especially for beanies and snapbacks. It was good while it lasted, but this is not working for me at all.

The Calvary's Boutique
カナダ
アプリの使用期間:10ヶ月
Printfulが返信しました 2021年4月5日

Hi there!

Thank you for leaving such detailed feedback on your experience. We're sorry to hear that you had some difficulties with the products we offer.
Please note that there are no hidden transaction fees for any of our orders and we extensively test all our products to ensure the best possible quality for the product and the print. Also, the prices reflect our 24/7 support, free cliparts, designs and option to edit the designs with our generator. At times we do have certain sales for products but we don't set up higher prices.
Managing pricing can be one of the most taxing parts of creating your business, so we have compiled some recommendations and marketing tips in our blog (https://www.printful.com/blog/).

Regarding digitization fees, they are a one-time fee if the design doesn't change and you use the same file over and over. Each time you upload a new file, our system sees it as a new design and it needs to be digitized, that is why it is important to upload the same file you had already uploaded and digitized before. There can be some differences between the embroidery methods depending on the product, for example, hats will be digitized differently from shirts due to the fabric difference. These additional fees are not meant to inconvenience you but we need to check that your design can be embroidered, so our digitizer team goes through each such file and adjusts it to our guidelines to ensure the best possible outcome.

If you would like additional information on digitization fees or pricing your products, please don't hesitate to reach out to us directly through feedback@printful.com, our goal is to see you succeed!

- Renate

2016年5月19日

Absolutely amazing service! Couldn't be happier!

Bundlefit
アメリカ合衆国
アプリの使用期間:約1年
2023年8月6日

Very good and easy to work with, completely advise it, I don't find it very confusing, although it's a bit 'too much' in the beginning which is normal (too much information to deal with)

RITA ISABEL EMPORIUM
ポルトガル
アプリの使用期間:12日
2016年6月26日

Incredibly easy to use, and their customer service is incredibly fast and friendly.

Hungry Regalia
アメリカ合衆国
アプリの使用期間:約1年
2020年6月15日

They is letting my customers down I’am getting charge backs , blaming it on coved-19 not mo true almost everything is back open get it together I need to try another print on deman

Trendingfab
アメリカ合衆国
アプリの使用期間:10ヶ月
Printfulが返信しました 2020年6月17日

Hi, thank you for your review! We're very sorry to hear about your experience with us during this time! We understand that experiencing longer fulfillment and delivery times is not pleasant, and we hope the situation normalizes soon.

We are still feeling the effects of Covid-19 as we are still taking precautions at our fulfillment centers to make sure the health of our employees is not compromised. We have also been experiencing a higher order volume at this time and, paired with the Covid-19 restrictions and health recommendations, our fulfillment times have become longer. We are hiring more production staff and scaling up our equipment to help us manage the order volume much quicker.

We do apologize for the delays we are seeing at the moment and we hope to return to our normal fulfillment times very soon.

If there's anything we can help with or if you have any concerns, be sure to let us know at feedback@printful.com!

- Zana

編集日:2016年11月4日

Haven't even opened yet, but will be launching late now, because of a 20% QA failure rate on printing samples. Discolored tees, poor ink distribution, their in-house designers making unnecessary changes that look like sh!t without approval

Customer service has been pretty sh!tty, too -- the chat pop-up only appears on the site sometimes. Emails? Had to follow up over and over. When I called, I could barely hear dude because of his sh!tty headset flooding with background noise.

The reason for such a poor rate? They've been busy so their internal QA hasn't been checking as closely . . . like WHAT. Don't make that my f_cking problem.

This gets fixed this week or I'll be finding another printer stat.

That 305
アメリカ合衆国
アプリの使用期間:約1年
2021年7月24日

I love this app because it makes easy to have products in the store for sales and would be cool to get to see more products in Printful

Caunoco
ウクライナ
アプリの使用期間:12日
Printfulが返信しました 2021年7月24日

Hi! Thank you for sharing your feedback. We're glad to hear you are enjoying our services.
Please note that we are constantly working on adding more products to our catalog and you can also participate in this by submitting your request to our feature request page - https://www.printful.com/feature-request. Your recommendations help our teams work on new products, sizes, and colors. We sincerely appreciate your patience!

- Renate

2017年1月16日

Impostors! There is no way that a business could be so successful with such mentally handicapped standards as their own. I can easily infer they are some kind of frauds. I showed them proof of how embarrassingly off they were in their production and they couldn't even give me a refund. If they do this on the very first try, it is a guarantee that they will try to pass on their mentally handicapped mistakes as my own. Their very high price is NOT justified with sloppy errors like that. They should consider going out of business for good. How do I know they aren't doing this just to force me to go out of business, so they can steal my intellectual property? They are very unprofessional, so much so, I think it was deliberate.

BE WARNED: I consider this yet another example of big business sabotaging small business. It fraud in my eyes.

I give them F.

Good Hermes
アメリカ合衆国
アプリの使用期間:約1年
編集日:2019年5月12日

I would love to see more products and accessories to choose from. The prices for the products are a little high.

PROSHBOX
アメリカ合衆国
アプリの使用期間:8ヶ月
Printfulが返信しました 2019年5月14日

Thank you for your review, we truly appreciate it!
If you have any product suggestions, you can send them over to us at feedback@printful.com, we'd love to hear from you!

As for our prices - we understand. They might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this! :)

- Vita

編集日:2020年11月29日

The App is pretty seamless to use. As a beginner I am able to navigate through options well uploading my images easily. The selections of tops offered are also great!

AzizaAndre
アメリカ合衆国
アプリの使用期間:8ヶ月