レビュー (6,593)

総合評価
4.6
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
編集日:2016年8月3日

After two orders I can safely say I wouldn't recommend this store to any other. My first sample order had two printing errors for which I received full refunds. The second order is 7 days past order and I have been contacting them for days to resolve. Every time I hear "its shipping Monday" but today (Monday) it turns out they are just reading the same status line I can see and nothing has actually been done to ensure my order will go out. I was promised a call back by management, but called back to find the manager had left before returning my call. If you have customers you care about DO NOT send them to Printful. I should have listened to http://www.brandbuildsell.com/review-my-love-hate-relationship-with-the-printful/

Xodancewearxo
アメリカ合衆国
アプリの使用期間:3ヶ月
2015年5月18日

Thought it was cool until i ordered myself a sample, needless to say its been 3 weeks, no sample, tracking number hasn't been updated at all, no responses to my emails, I can't trust you guys with my customers, i'm reversing the transaction just incase you think you can outsmart me. I wouldn't waste my time folks, nothing good here.

GhostSoles
カナダ
アプリの使用期間:3ヶ月
2017年12月2日

Hidden costs, non intuitive ordering system.

Senshiart
セルビア
アプリの使用期間:3ヶ月
2021年1月30日

Not worth the subscription plan, not efficient, and when I explained I was moving to a new provider didn't even attempt to ask if they could keep my business. The production times just seem to get longer and longer, I was told my order was printed and sitting waiting to have some review it, its now been 4 days since it was printed. I found Printify to be a more efficient, customer friendly, and responsive service, not to mentioned MUCH better pricing. I've had 11 orders already completed (with Printify) and in transit or delivered in the time I'm still waiting for a face mask from Painful to be reviewed for quality control.

Abby's Apothecary Co
アメリカ合衆国
アプリの使用期間:3ヶ月
Printfulが返信しました 2021年1月31日

Hi! Thank you for your review.
We're sorry to hear that you have had such an experience. Our fulfillment times depend on various factors in the fulfillment process - the products (are they in stock or do we need to order more stock since we are stock-on-demand), the print (if there is more than one print, the garment will have to be printed more than one time), the fulfillment center's capacity. Our estimated fulfillment time is 2-7 business days for most products but we are always working on shortening this. We have checked in with our fulfillment team in regards to your order in hopes to get it out as soon as possible. We sincerely appreciate your patience!

If you have any other concerns or questions, please let us know at feedback@printful.com!

- Renate

2017年11月24日

Good app to make more and new products. Support is good. I would like to see more products available for fulfilment in Europe

Samarreta
オランダ
アプリの使用期間:2ヶ月
2023年2月14日

The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.

The Good Shaman
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年5月24日

I love this app! They really have done a great job with the UI and functionality for this app. Thanks.

Test Store Airr
アメリカ合衆国
アプリの使用期間:3日
2017年6月27日

slow wait times, brutal cost margin and very slow shipping to canada. do not use if canadian . bad experience

Cotty Life Apparel
カナダ
アプリの使用期間:3ヶ月
2018年12月19日

Unbelievably bad customer service.
Wanted to expedite production of 2 orders because of a glitch in their system and the customer service rep was not being helpful at all and was blaming me.
Additionally, a customer of mine never received an order that was supposed to arrive more than a week ago and each rep gave me different excuses (pre-typed corporate answers mostly)

PappasPostMarket
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年1月6日

Not Recommended! I ordered a t-shirt in November and it said it will arrive to my clients address by the 25th of the same month, so far, January and it never arrived. Customer Service I spoke to said for me to wait till January 23rd to make a complaint, which to be honest is quite shocking since Printful advertises 3 to 5 shipping deliveries. Ok, we're in the middle of the pandemic, but to ask me/my client to wait 2 months is ridiculous, and also the t-shirt never arrived, so of course I lost a client and a lot of time and money. So I don't recommend their service. Not good at all!

Lingdilong
コロンビア
アプリの使用期間:3ヶ月
Printfulが返信しました 2021年1月7日

Hi!

Thank you for your feedback. We're very sorry to hear about your order being delayed. Right now there are major international shipping delays and although we understand how frustrating it is, we hope that after the holiday season the shipping times will improve. In general, our shipping time is determined by the destination address and we don't have a set shipping time, all of those are estimates based on the average of the previously delivered orders. Please know that we are working with our carriers to shorten the delivery time.
Upon checking the communication with our team, we see that the order was refunded in full and we noticed a the mistake on our side - the month provided was inaccurate, the waiting period should be until December. We will internally take a look at the communication to improve the services moving forward.

If you have any other feedback, questions or concerns, please don't hesitate to reach us at feedback@printful.com