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Super easy to connect
Alles Top. Keine Fehler bis jetzt. Einfache Handhabung und tolle Oberfläche. Sobald die ersten Bestellungen eingehen, folgt mehr.
I used this app for 2 orders. I've now been charged for 4. Their CSR's and billing are entirely useless.
Thank you for your review, we truly appreciate hearing from you!
Based on the findings we've sent you and our previous conversations, we can confirm that you have not been charged 4x for 2 orders.
You can also see what we've charged you by going to your Printful Account > Billing > Payment history.
If you do see additional charges from us, we are always happy to look into the specifics of your concerns and assist to the best of our ability.
I see that our support team is already in direct communication with you and I hope that we can come to a solution that works for you!
- Vita
The website is not user friendly at all. When I get to the step where I am putting a design on a shirt it is not practical or simple in any way mostly because I cannot enlarge the page. Even getting to that point is difficult to navigate. I asked about that as well as how to find which products are made in the USA. I only ever received responses with links that were not helpful as an aswer to questions like "when I filter made in USA only two women's tshirts show up. Is that really all that is available?" Their answer was the same as when I asked the general question of if they carry products made in the USA. I then responded I was not willing to work with a company that uses robots to reply. The responded with : "We are sorry you feel that way, have a great day!" Anyone who says they have great ustomer service i completely disagree with. I already deleted this horrible app.
Thank you for your review.
We're sorry to hear that your experience with us has started off on a bad note, but hope we can improve it moving forward.
To clear things up - our chat agents are not robots, but real people. We're truly sorry that there has been a miscommunication of such a nature, but appreciate your feedback on this, as it helps us improve the services we offer.
We'll reach out to you directly, to see if we can work things out! :)
- Vita
I know I should have given 5 stars. (this is a 4.5 stars review)
Great team with great customer support. the only reason for the missing half star is for the technical side in regards of the bulk duplicating and the possibility to save a ...
First, This app is simple and easy to use but there are a few things that turned me from this "Company". I am a 18 year old college student that is trying to make a living off his brand which he has dreamed about for a long time... I am a christian, I respect others hoping for respect back. I guess thats not always true. Recently I ordered two of my shirt designs, they met all the requirements for size and DPI. They were simple and clean, and they had bible verses on them. Craziest thing though, I got home and was excited to see those two shirts I ordered were on the porch. I grabbed the bag and opened the first one, the quality was sad and was disappointing. Then I open the second excited to see what it could be. Real soon I was in awe... To my discomforting surprise the shirt I had was a christian fish which I know very well, I mean its a simple great design. This one was a whole lot different though... This fish had horns on it and 666 in the middle. Now I know what I ordered and I know where my heart is. I am very disgusted and sad at prihtful for this mistake or crude joke I don't know what it is... but I do know one thing, If one of my customers were to get that shirt I would be done and they would have killed the dream of a 18 year old college student trying to shoot for his dreams. This is why I respectively resign the use of prihtful and all there product. I urge you to order a sample before you use them, make sure they will be true to you.
Prihtful thank you for your time, I pray you will fix your faults and grow to be a better company. I still respect who you are and what you do, but I am disappointed in your choices and the way you carried out this matter.
Former customer,
Seth Todd
Printful is a delight to use. I was up and running on Shopify within minutes, with a wide array of products, and with excellent and fair pricing. I will never think about fulfillment again. Now just add stickers and buttons and I'll be set!
I wish the design would automatically push to several surfaces, but otherwise this is a miracle! File upload it easy, customer support is awesome and the products look great. I can't say for sure whether or not they are quality, but I will be ordering samples soon!
Hi, thank you for your review! We're glad to hear you are enjoying using the app! At the moment, designs can only be added to one product at a time, but we definitely appreciate your input on this functionality.
We hope you try out some products with your designs, we're sure the products will turn out great!
If there's anything else you'd like to share about your time with us or if you have any questions, be sure to let us know at feedback@printful.com! We'd love hearing from you!
- Zana
I canceled my account with Printful. My very first customer put in an order and Printful kept making excuses for not fulfilling it. At first it was "billing issues" despite no issues present. Then it was "quality" issues when there was nothing wrong with the quality.
I kept having to apologize to my customer because of Printful's inaction. Eventually my customer wanted her money back. She needed the shirt by a certain date and Printful kept screwing around.
This is just inexcusable. I'll use a different t-shirt printing service.
It’s easy to use and great for creative people. I have sold or bought anything yet but I like what I’ve been able to create.