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I've been using Printful for over 4 years now. I mostly do posters, my customers are always happy with the quality and packaging. I've had some shipping issues, but they quickly rectify and fix whatever problems that have come up with any orders.
A Live customer support option NEEDS to be available. It’s pretty frustrating having to deal with chat or email.
Hello!
Thank you for your review. At the moment, we don't offer phone support, but if you have any questions or concerns, you can reach out to our support via email or our live chat option and we will be happy to help you as soon as possible.
ok
We appreciate the review! 🙂
So Amazing! This is such a blessing to be able to have something like this! The way they have it set up is genius and so fast and smooth! Thank you for all you do!
Printful has worked well for us. It is relatively easy to set up and add new designs & products. It is a nice supplement to our brick & mortar location in Costa Rica and allows us to offer some products that we are unable to carry in our physical location and some passive income as well. Recommend taking a look
i love this app so much, it is just so easy to use and free. My go to service to help my business grow
first rate! I do wish there was more of a variety, but I am pleases.
Thank you for your review! We appreciate your feedback ✨
Poor quality embroidery on overpriced items matched with the shipping speed of the early 2000's is bad enough but when there is a problem Printful doubles doen and provides exceptionally awful customer service. Not selling any products would be more profitable than working with this company. Shopify should be ashamed they allow this company kn the platform.
Hi there!
Thank you for taking the time to leave a review. We're sorry to hear that you have not been enjoying your experience.
Upon taking closer look at our communication, we couldn't locate a recent problem report regarding embroidery quality. We always suggest submitting problem reports in such cases as that helps us understand what can be improved in our fulfillment process.
Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. There are also additional one-time fees for embroidery designs as we need to ensure that your designs fit our embroidery guidelines to achieve the best possible outcome.
Shipping speed depends on various factors, including the fulfillment facility since we fulfill orders worldwide, however, we are working with our carriers to improve the speed. We sincerely appreciate your patience!
The best thing that ever happened to me. Simple and easy.
needs to be a little faster shipping.