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They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.
I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise.
I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories.
I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing.
Overall, I am very happy with Printful. Great customer service, quality print, and quality products.
Thank you for your detailed and positive review! 😊 We're thrilled to hear about your positive experiences with Printful. For any new feature, product, or other suggestions, you can submit a request on this page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!
This app is one of the most amazing apps I've used. Easy to design your product and fast shipping.
Thank you for leaving a review and for your kind words! We truly appreciate it! 🧡
Very easy to use and incorporate with my Shopify site. I have also been very happy with the quality of the products and speed of delivery that I've purchased as samples. Highly recommend!
Thank you for your wonderful review! We're thrilled to hear that our integration with your Shopify site has been seamless and that you're pleased with both the quality of our products and the speed of delivery. Thank you for choosing us!
Printful and Shopify go hand in hand. I love the way I can seamlessly integrate the two. The best part is being able to upload my designs and push products to my store with ease!
Thank you for your review! 🙂 We're thrilled to hear that you're enjoying the integration.
Store used to be easier to navigate. Seem to go in circles now.
Thank you for the feedback! We continuously strive to improve our user experience and would appreciate any additional feedback you can provide. Please contact us via email at feedback@printful.com so we can address your concerns directly and assist you further!
I love this app! It it really easy to navigate. It is perfect for beginning as well as veteran business owners!
Thank you for your review! 🌟 We’re happy to know that you’re liking the app!
You always have what I want.
We're thrilled to hear that you're satisfied with the features we offer! Thank you for sharing! 💫
Overall, really good. I do hate the app, though, and prefer the website. The app doesn't show all of the products they offer, and it's not easy to use at all. On top of that, it's hard to get to the website from the app, which is just weird. So, bookmark your dashboard on their website!
Thank you for the feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Printful have done well by me so far. Recommend.
Thank you for the feedback! ⭐ We appreciate it!