Printful: Print on Demand

Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.

Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.

So far I love it. All the products you want to sell with great design tools that help create your brand. Easy integration to sell online

A very comfortable app for work! A clear interface, convenient functionality, and a wide range of products in the catalog give a big opportunity to make a perfect design and attract many clients!

I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.

Printful is a great platform. User friendly, great options, good customer service.

Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.

Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.

So far so good! The integration works well and I appreciate that I can use Printful on more than one store without having to have more than one account with Printful.

It's reliable, very easy to contact customer support, the quality is unmatched between everywhere else I've tried and here. Easiest system to customize I've came across

This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.

"We couldn't be happier with our experience working with Printful! From the start, their platform made it easy to design and customize our apparel with our Boost Physique Nutrition branding. The print quality is outstanding—our logo shirts, hoodies, and tanks look sharp, vibrant, and professional.

Their fulfillment process is seamless, with quick turnaround times and reliable delivery that keeps our customers happy. We also appreciate the sustainable practices and high-quality materials they offer, aligning perfectly with our brand’s values.

Printful’s customer support team has been fantastic, always ready to help with questions or tweaks to our designs. They’ve truly elevated our merchandise game, and we’re proud to partner with them. Highly recommend Printful for any brand looking for top-notch printing and fulfillment services!"