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Cant connect it with shopify
Thank you for submitting your review! We're sorry to hear that you're having trouble connecting your Shopfiy store to Printful. Please send us an email at feedback@printful.com and we'll look into it right away.
My orders aren't going through to be fulfilled
Thank you for submitting a review! We'll gladly take a look to see why orders aren't importing for fulfillment. Feel free to send us an e-mail at feedback@printful.com and we'll investigate right away.
is really hard to design
Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes-
I’ve had customers had to wait for months to receive
I never get texts or notifications thru my Shopify - there is definitely a communication disconnect-
The pants I sell are no longer available in multiple sizes , and I was not notified of this
Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .
Thank you for sharing your experience! We appreciate the feedback and we'd certainly be happy to take a closer look into the situation. Please send us an email at feedback@printful.com and we'll investigate right away.
Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?
Thank you for your feedback! We’re always working on improving our customer service and ensuring all of our integrations work flawlessly. We see you’ve also sent us an email and we’ll get back to you with more details shortly! We’ll follow up with you via email shortly!
If you had a less than zero, I would choose that.
We're sorry to hear that your experience fell short of your expectations. We take feedback seriously and would like to understand more about what went wrong so we can address it. Please reach out to our team via email feedback@printful.com so we can assist you further!
No easy way to contact customer service. They denied a couple orders for customers and we can't get a hold of them
Thank you for the feedback! We're sorry to hear that you had trouble contacting our team. Please reach out to us via email feedback@printful.com. We'll be happy to look into this and help you resolve this!
Incredibly hard to get setup correctly. The templates make no sense whatsoever, and are near useless.
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Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at feedback@printful.com and we'll investigate right away.
They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.