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Simply the best POD business app for Shopify, they care about your business and helps you succeed, besides, they're worldwide with 9 and counting fulfillment centers, which ensure you selling globally while providing an endless variety of products with great quality.
First order in. Luis A was a big help setting things up.
This service allows me to concentrate on design and marketing instead of distribution. 5 stars.
Just Perfect... for some one that is just trying to supplement families income... Thanks
High Quality printing with great customer service! Decent amount of options with garments, although with American Apparel going Bankrupt, I'd like to see a lot more tank options such as "Flow Tanks" and Crop Flow Tops. Overall, you guys Rock!
Great app! for branding your clothing line.
integration with shopify is beyond amazing! Printful nailed the sysmtem integration between them and the Shopify platform along with live shipping rates feeding directly from Printful into my shopify store. Amazingly Amazing!!!
I like what they are doing, HOWEVER I would love to see more BLACK and plus size models. That's my only concern here. I would like to see all races. When I was chatting with someone on printful all the could do was recommend me to go elsewhere to find people of color (THAT WAS THE TERMINOLOGY THAT WAS USED. smh. A little disappointed. A big change is need here. Thank you!
The revised the post and the original response they gave me.
Thank you for your review, we appreciate hearing from you!
We're truly sorry to see that you have encountered these concerns with our services.
I wanted to let you know that we do have diverse mockup models on quite a few of our products. You'll be able to see this when browsing products in our product catalog here: https://www.printful.com/custom-products
We are also working on adding even more diverse mockups to our catalog in the future.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Cost - can't beat free Ease of use - probably the most intuitive site out there Customer Service - REALLY sub par. Slow to respond in chat. Rarely respond to email. Long waits on the phone. Have never offered any viable resolutions to my issues. Speed of printing and delivery - slower than molasses. If getting things to your customer on time is a priority, this is not your service. Since Covid has struck, they've been worse than usual - and there's no customer service help to be found regardless of what channels you try to contact them on. Accuracy of orders - maybe 85% of my orders are correct? And Printful has yet to offer resolution to orders that were printed or shipped incorrectly.
Hey there,
Thank you for sharing your review with us! We are truly sorry to see your time at Printful hasn't been the best lately, but we hope we can improve it moving forward!
We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible. According to our internal investigation, we see that all your emails and chats have been answered in a timely manner. Our support phone lines have been unavailable since the beginning of the year as we focus on assisting our customers via email and chat.
I have sent you a follow-up email directly so that we can gain more insight into your concerns and provide additional information and hopefully a solution! We hope to hear from you soon!
-Lauma
Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!