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i enjoyed the seamless integration where my printful store synced to my shopify store without any issues . Also able edit from both apps very cool..
Thank you for your review!
We' re glad to have you with us!
Be sure to reach out to us at feedback@printful.com, if you have any questions or concerns! :)
- Vita
I expected a better informative process of their production. They vary information to benefit the process in which they work. No interface to clearly state information to clients who are waiting 2 or more weeks on fulfillment. Needs to get a situation where they are able to inform clients of delays and also consumer.
Hi, thank you for your review! We're sorry to hear that there have been some issues with the information we provide!
We update our site and our users as soon as we can about any new changes or updates. Especially during the situation with Covid-19, we post all of our fulfillment and other related updates on this page https://www.printful.com/covid-19 and we kindly recommend following this page for the most up-to-date information. Sometimes we might have to make immediate decisions which would help with order production based on the dynamic of the situation, but we would notify our users as early as possible about any changes that might affect them.
We do thank you for your feedback and we agree that timely and proper information is imperative to the communication between us and Printful users, and we will continue providing prompt updates about our services and any changes moving forward.
If you have any questions or anything we can help with, be sure to let us know at feedback@printful.com.
- Zana
Just need more variety in clothing on offer. Other than that it’s awesome. Thanks heaps team
This app make's me stop thinking !!!
So far so good! Great integration apps with Facebook and Printful.
i use this app to create a t-shirt design and other , it s so greatful and nice , it s easy to use and manupilate
Super easy to use and so far it's pretty great! Customer support is awesome - they know their product and how things work with Shopify.
Pretty awesome, make sure you look at the product guidelines as the templates are super helpful
A fine app. I wish it would automatically fufill the order so that shopify wouldn't tell me the order was still unfilled and ask me to print labels.
Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita