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I love to used them, they are very helpful and delivery in go timing to my customers.
Fiz um pedido em Dezembro, e o pedido foi devolvido. Não consigo resolver meu problema com ninguém. Já enviei um milhão de e-mails e até agora nada foi feito. Simplesmente lavaram as mãos. Estou até agora sem o pedido. Preciso que alguém entre em contato comigo, para tentarmos resolver esse problema, que já dura quase um mês. Aqui é a minha última tentativa para obter ajuda, pois não sei mais a quem recorrer, podem me ajudar por favor?
This app has been the catalyst to me launching my clothing business - very user friendly and easier than other apps that I have used.
Website is fairly easy to use, though the app wouldn’t function on its own inside of Shopify, I had to login and use it on Printful’s home page. Which worked and apparently had the same features, but was annoying. On my first sample order, two of three shirts were misprinted, and their print didn’t survive one wash, even though we were sure to follow Printful’s washing guidelines to give them the best chance. To their credit, it was easy to submit a complaint on the situation, the response was prompt, and printful sent us replacements of those two shirts. These were not misprinted, but print quality was clearly still poor, and they, too didn’t hold up to their first wash. I’m a bit baffled that this company is as successful as it is, and that Shopify would recommend it on their print-on-demand tutorial videos? Surely this can’t be the standard experience. Even if I happened to draw a bad hand twice in a row, I don’t like the odds for potential customers. These are products I wouldn’t sell cheap to remote strangers, let alone use to represent my business in person. Here’s to hoping I just had a bad go and this isn’t as scammy as it seems. Maybe they should work on quality control? In the mean time, I’ll pass. UPDATE, REVIEW CHANGED FROM 2 to 3 STARS: I wasn’t going to bother to ask for a refund since Printful had already sent replacements for the misprinted shirts, but they followed up with me after this review and ended up giving me a full refund. In the end we could only guess that the “heathered” t-shirt blends don’t hold the print as well as well as uniform cloth. Understandable, but still a little frustrating that they offer those blends at all if that’s the case. Still, customer service was great and prompt, and with this new info I will cautiously consider them in the future.
Hey there!
Thank you for your feedback. We pride ourselves on the quality of the products we provide and are sad to hear about your experience. Let us assure you that receiving a damaged product twice in a row is very rare, and we would still be happy to fix any errors made by us.
Printful App within Shopify should work just the same as Printful website. We will follow up with you to find out more about your experience!
-Liva
I am very pleased with Printful's service. It has an easy user friendly system. I am hoping to have more mockup variations than it currently has.
I really love this app! I was able to create clean, neat and creative designs with this application. I love the mock pictures for advertising I also love the creativity the versatility of this application sparks in me. I am confident in the quality of items found within this application.
I LOVE this app. Printful has everything you need to open your own ecommerce site. The price on the products is great and the ability to push integration directly from your site is plus. I've had nothing but 5star reviews on the products from my happy customers. I highly recommend this app and this company.
Tabz Jones
www.gothictoggs.net
My first order has still not been received by my customer nearly 1month after purchase. This is so embarrassing for my brand, their support has been useless in resolving the problem. I thought that they looked professional and had a good range of stock, how wrong... AVOID IF YOU VALUE YOUR CUSTOMERS
Very easy to use and gives you access to mockups for your products, i would to access to more products for the mockups. All in all great app.
I think it's wonderful. It would be even more wonderful if it only connected to your products instead of trying to connect to all products.