評價 (6,349)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2020年9月1日

Good design. Response to queries is poor though, kept you wondering what and when especially during COVID-19. Designs are discontinued for many colours. The app flow is cumbersome despite good UI.

135 Holidays
加拿大
使用應用程式 9個月
Printful 已回覆 2020年9月2日

Thank you for sharing your review, we truly appreciate it!

Due to the increased email volume during the Covid-19 pandemic, we were seeing longer Customer Support response times. Our Customer Support team has worked diligently to make sure each inquiry has been responded to as fast as possible. As of right now, our response time is about one day. We're also starting to expand our chat availability to resume 24/7 live support in the near future.

Please write to us at support@printful.com and we'll check the stock availability and help you out with your other concerns!

-Lauma

2020年9月16日

Love this app, but I would really hope that you guys would step up and add a lot more " cool " products.

Keep Life Epic™
丹麥
使用應用程式 9個月
Printful 已回覆 2020年9月16日

Thank you for your feedback, as well as the suggestion to add new products!
We are certainly working on that round the clock, but you can also add your specific suggestions to our feature requests here: https://www.printful.com/feature-request for a community vote!

And if you have any additional feedback for us, be sure to reach out at feedback@printful.com! :)

- Vita

編輯時間:2018年11月15日

They have a good service the only problem I have with them is their prices for their shirts are high . I wish that they would come down on some of their prices so I won't have to charge so much for my products.

Kingpin Skinny Pimp's Official Website
美國
使用應用程式 10個月
2018年3月28日

The app is good but the prices are WAY WAY WAY TOO HIGH. $30.00 wholesale for a t shirt and you are supposed to sell for $40.00? Really? Too bad because I like the app.

Leon Hickey Photography
加拿大
使用應用程式 9個月
2016年7月14日

Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.

Tripsupply
美國
使用應用程式 9個月
編輯時間:2016年4月28日

Fantastic, a real hands on company. Always happy to answer questions , takes pride in producing products here in America. Could use a more diverse product line perhaps, specially since the are located in Los Angles, there are plenty of suppliers nearby.
Keep up the good work
**UPDATE *** ordered 3 demo products and 2 of them were substandard in quality.
the canvas print ( which is also the most expensive product they produce ) was not stretched tight and by the time I received it was sagging into the frame , thus putting creases all around the print, it's in the trash now.
So far it has been a week and they still have not issued a refund. I am really not sure if I can trust them to deliver a quality product to my customers. They might be good for T Shirts , if that's your deal , but so far, the other products and the resolving of complaints , Printful seems to talk the talk, but can't walk the walk.
I have a feeling that I will downgrading them again. Or just dumping them as a supplier for my up coming ad campaign.
I had them at 5 stars until I actually received a product.
*** Well round 2 with these guys... 3 pillows and a framed print as of 6 days after order was made... 1 print shipped finally... no word on the pillows. Such a let down. Lets face it, if you live in a metro area in the United States you can have all of the services Printful offers at a better price right near you and you won't have production or shipping delays. Example : 16x20 image wrapped canvas print, Printful $39.99 and what they shipped me 5 days later was thrown in the garbage because of lack of quality. Office Depot, same product $29.99 and received in 2 days and was perfect.
*** Latest *** upgrade, although it took a bit longer than I expected to ship from them , the pillows I ordered were spot on; although I have learned to not use a white background as the pillow case is a bit see through. The framed print while cost prohibitive , was printed on a nice grade paper and had good finishing in the framing. The quality control was much better than the last shipment.

Childs Prints
美國
使用應用程式 9個月
2021年8月16日

Ein paar Produkte sind sehr teuer und haben eine optisch nicht ganz so gute Qualität. Ganz negatives Feedback geht leider in die viel zu lange Lieferzeit.

FABIG-ShopBox
德國
使用應用程式 7個月
Printful 已回覆 2021年8月16日

Hallo!

Vielen Dank für Ihr Feedback. Wir testen alle unsere Produkte ausgiebig, um die bestmögliche Qualität zu bieten und verwenden die neueste Technologie auf dem Markt. In unseren Produktpreisen sind unter anderem auch Dinge wie Integrationen mit eCommerce-Plattformen, Mockups, 24/7-Kundensupport und faire Löhne für unsere Mitarbeiter enthalten. 

Wir wissen, dass die Versandzeiten wichtig sind und arbeiten eng mit unseren Versandpartnern zusammen, um Ihnen die besten Versandoptionen anzubieten. Wenn die Geschwindigkeit des Versands wichtig ist, können wir gegen Aufpreis ein Upgrade auf Expressversand vorschlagen.

Zögern Sie nicht, sich mit uns über feedback@printful.com in Verbindung zu setzen, wenn Sie zusätzliches Feedback haben. Wir sind immer auf der Suche nach Möglichkeiten, Ihre Erfahrungen zu verbessern.

-Liva

2016年8月7日

There have been a couple of products that our customers received that were cut off, however, we are doing the best we can at our new e-commerce business and Printful has been a huge part of it for us. We are thankful for the service that Printful has provided us. We like to think that the people at Printful put as much time and effort into making great products as we have designing the products that we sell. Although we haven't heard personally from the Printful team, we appreciate the time they take to create our products for us. It is a bit pricey as far as making a profit goes, which is something I'd consider looking into before using the app. But over-all our experience so far has been good. Thanks to the Printful team! Keep it up!

Dbha
加拿大
使用應用程式 8個月
編輯時間:2023年6月15日

Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.

Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.

Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields

Bird Fluff
美國
使用應用程式 7個月
Printful 已回覆 2023年6月15日

Hi there!

Thank you for taking the time to leave a review about your experience with Printful.

Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).

We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.

Please note that print files can now be downloaded from paid orders in your Printful dashboard.

Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.

We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!

2020年8月29日

I really think if a person has a job and trying to get into this they would have a hard time trying to manage this.

JTTees
美國
使用應用程式 6個月
Printful 已回覆 2020年8月30日

Thank you for sharing your feedback with us! We truly appreciate it!

If you have any additional questions or feedback, please write to us at feedback@printful.com We'd love to hear from you!

-Lauma