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Printful has always had a great selection of products and effective order processing. Would love to see an improvement in support response.
We appreciate the review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided.
The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an easier process
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com - we will be more than happy to assist!
I’m on iPhone and iPad
Seems it has limited functionality and features and tools
Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
In your shipping price, I get too many times where it doesn't stop loading, I have to sign out just to get it to stop. then when I add a product it can take 30 + min for it to load why? I know It's not my computer It's brand new as of right now. It has to be your end. I don't want to have to go somewhere else, But can't keep paying you guys 25$ per month for this to cost me time.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.
This may not be exactly about the app, per se. I used to use edit on printful a lot to make changes to my designs. Now it seems that the only thing I can do is look at orders.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned edit feature. Please send us an email at feedback@printful.com and we'll investigate right away.
Do not like it preferred the way it was before the new updates very difficult to get to for templates.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.
There is not as much racial diversity in the mock-ups. The inventory of customizable items is lacking and overpriced.
Thank you for sharing your feedback! Your input is certainly valuable to us as we continuously strive to enhance our services. If there’s anything you think we could improve, or you might have any questions, you can always feel free to reach out to us via email at feedback@printful.com.
This set up is very confusing for first time users
Thank you for your review! We're sorry to hear that you found the setup process confusing. We strive to make our platform as user-friendly as possible, and your comments are important to us as we work to improve. To better assist you, please reach out to us directly at feedback@printful.com. Our team is here to help guide you through the setup process and address any questions or concerns you may have!
Although the printing quality is great, the prices with Printful are too high. When compared to other print-on-demand companies that offer the exact same thing, it's at least twice the price.
Thank you for submitting your review! We do our best to offer fair and accessible pricing for everyone. We trust that, along with the services and the quality products we provide, it’s an overall good investment. The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, and some other nice touches. We are always working on lowering our product prices, where possible, while still retaining their quality, of course.
Right now I'm caught in a horrible loop between the two. The printful account I originally created seems to have disappeared, and I can't get the two to sink up properly. It's a nightmare.
Thank you for your feedback! We're sorry to hear about the difficulties you're experiencing with syncing your accounts. This is not the experience we want for our customers, and we're here to help you resolve this issue. Please reach out to feedback@printful.com. We'll be happy to look into this and assist you further!