Printful: Print on Demand

We used this app to add merchandise to our online store without having to spend thousands of dollars to pre-buy merchandise. Now we can make a profit and sell shirts to all our customers :)

Very Smooth - easy to use - tons of variations for products!

Great and easy to use. No problems with anything so far.

I Love it. This app is very useful working with shopify dropwow is awesome i recomend it

The integration between Printful and Shopify is smooth enough as to almost be transparent. Super easy to build items on Printful and add them directly to your store.

Great products, good turn around times. They don't offer as many products as some supplies, but I sincerely appreciate the consistency and high quality they provide. Thanks for the peace of mind!

Very seamless integration with shopify. It allows me to post products super fast to my shop. The products even come with multiple mock-up options that other places lack.

Can't believe how easy and interactive this set up was! I'm not sure why I need a minimum of 100 characters.

Easy to use integration and product importing, I really like this product and app over the other POD products that I have used in the past.

UPDATE: I wanted to provide an update on how Printful is doing now. I have seen a marked improvement in delivery times after the initial impact of Covid. I have just recently started going back to using their POD service for new products on my store and I have been pleased with the turnaround time. They have expanded to a warehouse in Canada, which has helped with delivery to my Canadian customers. Shipping time to our customers ranged from under 24 hours to about 4 days. MUCH IMPROVED!! The integration with Shopify remains seamless and I am happy to be able to use this service again. Thank you to the folks at Printful for your hard work in such difficult times! FROM LAST YEAR: I have been using Printful for over a year now with our store. When we first started, the service was excellent. Things were getting out the door within 24-72 hours. On the positive the integration works well. I do not write this review lightly and I am not in the habit of writing negative reviews. I believe in giving people a chance. When COVID hit, the service from Printful went downhill. I have been patient and waited hoping that they would be able to adapt, but that was 7 months ago. Printful CANNOT meet the demands of their customers. I have items that I ordered for customers in June and July that I still have not received. (It is now September 30, 2020) When COVID first hit, it started taking 6-8 weeks for my customers to get their products. This made for a customer service nightmare and the loss of sales and customers. I had to find another supplier to satisfy the needs of our customers. I just was notified by Printful yesterday that 7 items that I have been waiting on since June/July had been returned with a customer refused and/or inaccurate address as the reason. I am the customer - I diverted items that I couldn't wait for my customers to receive to my address to replenish my stock when they came in. I never refused anything, it was the correct address entered by Printful and verified by me. I emailed Printful the same day and they got back to me advising me that they only keep items for 4 weeks so those items had all been donated. The first I had heard that the items had been returned was 24 hours ago. I had emailed them repeatedly asking for returned items to be sent to me. I had entered problem reports. I had tried to contact support multiple times. I was told to wait. They did refund a couple of items that had taken too long to arrive, but majority I was left to wait on items that I had paid for months ago. I tried using their warehouse, putting money out upfront. They sent the wrong products to my customers. I had the products sent to me because I couldn't rely on that service. That took months to make that happen. I had asked multiple times to have all returns sent with the items that were coming from the warehouse. That didn't happen. I followed up. Still didn't happen. I had quality issues that were never resolved that I had to replace out of pocket. I received items from Latvia that the design size did not match what we had on file. I could not trust that what was being sent would meet our quality standards. Their chat to reach support has been down more than it has been up lately. Emails are getting better, but it was taking a long time to get any response and when they did, they didn't reply with history. With one issue that is not a big deal, but when you are dealing with multiple issues, it makes it very difficult. Then I would reply and get another service agent and would have to go through everything all over again. Orders were sent to Latvia and Mexico that took forever to get to our customers, if at all. With the Latvia packaging, there was no tracking initially so you couldn't even see where your customer's product was. The concept is good, the integration works seamlessly, but that is all worthless if you can't get a quality product to your customer. It is also useless if you have to spend an inordinate amount of time chasing the supplier to get the products. I am done spending time chasing and will be moving everything away from Printful. I hope they get their act together, but before using this, I would be very cautious and make sure that they can meet demands.