評價 (6,512)
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No tengo queja es una excelente integracion a la tienda, es entendible pero deberia haber una sincronizacion que me permitiera poner los productos en mi tienda mas rapido.
Hola, gracias por tu comentario! ¡Nos alegra saber que está disfrutando de la integración!
Dado que tenemos una integración directa con Shopify, los productos se pueden agregar a través de la aplicación Printful -> Productos -> Agregar producto. El producto que cree aquí se agregará automáticamente a su tienda.
Continuaré con su revisión para obtener más detalles sobre su tiempo con nuestra integración y cómo se podría mejorar el proceso de agregar productos.
- Zana
Printful has put together a well thought out and powerful app. They are the only ones as far as I know to make a nice cap which is cool. After adding a product it takes a bit to be able to edit variants but their customer care is good. Thanks Printful!
This app is so handy when you're out and about and don't want to scroll through emails to check orders - it's very convenient and easy to navigate. It's also very nice to have access to customer support with one or two taps - I am alway secure in the knowledge that someone is there to help.
Very easy to use - Once you have your artwork the app does the rest!
Easy use and quick implementation. The integration is seamless and it is quick to add new products anytime.
I have had a really poor experience with this company, from long shipping times (though I paid for 3-7 days; I am waiting still up to a month for one of my items) to poor communication (the chat is always disabled and when i am able to reach someone, there seems to be a disconnect or miscommunication about what I am asking. Even with a simple inquiry (where are my items? When Can I expect them? Why was I charged for shipping?) On top of that they have just discontinued an item that I have just purchased a sample of and pushed to my store. So basically all of this run around trying to place an order and actually receive it, was for nothing as the item has now been discontinued. I don't know, for such a huge brand, I guess I expected more. Disappointed.
Hi, thank you for your review! We're very sorry to hear that your experience with us hasn't been the most positive, but we hope we can improve it moving forward!
Due to the global situation with Covid-19, also our fulfillment facilities are affected. As some of our facilities are working at limited capacity and we are seeing a larger order volume, the fulfillment timeframes have extended. We kindly recommend following our Covid-19 related updates as well as the estimated fulfillment timeframes for our products on this page https://www.printful.com/covid-19. Additionally, because the pandemic is affecting industries across the globe, delivery delays are also expected. We are working diligently to fulfill all orders as quickly as possible!
Regarding an item being discontinued - we understand that having an item discontinued is not a pleasant occurrence and it is a tough decision to discontinue an item for us as well. Products can be discontinued due to low demand, quality or stock issues, and by discontinuing such products, we can work on adding better items in the future.
I also wanted to note that I am very sorry to learn that you have encountered some communication difficulties with our customer support team. It is important that our team provides correct and complete information to all your inquiries, and we will be review the quality of the interactions you've had with our team to ensure our standards of quality are met.
Thank you again for your review, we appreciate learning about your experience with our services and how we can improve! I will follow-up with you via email shortly in regards to your order as well as the communication with our customer service team!
- Zana
This app is very straight forward and easy to use. My only concern are the prices from the customers point of view - it can get expensive based on quality being used.
Good interface, integration and turn around. EU shipping is great - Ideally a UK based centre would be a full 5*
excellent print-on-demand app. facilitates all of my needs. great quality and customer service. a+++
Printful has been awesome. A big of a learning curve, but that 's to be expected considering the features available. And the integration with Shopify is seamless.