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Terrible company! They can't even tell you when a customer's order will ship! I have never heard of a company not knowing their ship times. I specifically asked a chat rep today if a customer places an expedited shipping, how long is it going to take to get to them; overnight, 2 day, etc.? Expedited can mean anything and they could NOT give me a straight answer, only an "educated guess." Are you serious? Does Printful just expect me to tell my customer, "Sorry I don't know when your order will get to you because Printful can't even tell me the shipping times." There website is awful too because I can't even get a straight answer on shipping from there either. There should be no reason why an order is placed on 10.19 and by 10.27 it's still in fulfillment. There pricing is ridiculous! $12-15 for a shirt. I want to keep my costs low and make profit, not have to charge my customers and arm and a leg for something that won't even get to them on time! I plan on removing this app from my shop as soon as I find another company. My customers deserve better and as a small business owner, this isn't it.
Thank you for your review, we truly appreciate it!
We're sorry to hear that your experience with us has not been great, but hope we can improve it in the future.
We have shared our fulfillment estimates for each product category here: https://www.printful.com/fulfillment-updates
It is true that the world is still seeing shipping delays caused by the global pandemic, which is why we have also added information on the possible delivery delays there.
Please note that direct-to-garment (DTG) printed products take 2-7 business (Mon-Fri) days to get fulfilled and if your order was placed on 10.19, it is currently still within our fulfillment estimates.
We see that you spoke to us via our live chat and we'll follow up with you shortly! :)
- Vita
Made the set up of my store super easy and quick. Thank you :)......................................
Printful makes it really easy for me to edit and create products!! Absolutely love it.
Great workflow for getting your Printful designs and styles quickly added to Shopify! Highly recommended ++
es muy util, ayuda a la interccion entre otras plataformas
¡Nos alegra saber que te gusta la aplicación! 🙂
I love it thanks, it's very helpful to my store's best POD company for me I don't have any issue with it and quality is the best regards.
I have teamed with Printful to grow my business and build my brand. I ordered samples of the shirts that will be available in my store and I really like the quality of the material and color. Thanks, I am looking forward to more creations. :)
Love it help me get my clothing line started also have good quality shirts would highly recommend them
great service with excellent customer support!
This ap runs great no problems so far. But this is the first one ive tried so my opinion is just that.
Thank you for your review, we appreciate your feedback!
If you have any questions or concerns about how something works, you can reach out to support@printful.com for help! :)
- Vita