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Fantastic, a real hands on company. Always happy to answer questions , takes pride in producing products here in America. Could use a more diverse product line perhaps, specially since the are located in Los Angles, there are plenty of suppliers nearby.
Keep up the good work
**UPDATE *** ordered 3 demo products and 2 of them were substandard in quality.
the canvas print ( which is also the most expensive product they produce ) was not stretched tight and by the time I received it was sagging into the frame , thus putting creases all around the print, it's in the trash now.
So far it has been a week and they still have not issued a refund. I am really not sure if I can trust them to deliver a quality product to my customers. They might be good for T Shirts , if that's your deal , but so far, the other products and the resolving of complaints , Printful seems to talk the talk, but can't walk the walk.
I have a feeling that I will downgrading them again. Or just dumping them as a supplier for my up coming ad campaign.
I had them at 5 stars until I actually received a product.
*** Well round 2 with these guys... 3 pillows and a framed print as of 6 days after order was made... 1 print shipped finally... no word on the pillows. Such a let down. Lets face it, if you live in a metro area in the United States you can have all of the services Printful offers at a better price right near you and you won't have production or shipping delays. Example : 16x20 image wrapped canvas print, Printful $39.99 and what they shipped me 5 days later was thrown in the garbage because of lack of quality. Office Depot, same product $29.99 and received in 2 days and was perfect.
*** Latest *** upgrade, although it took a bit longer than I expected to ship from them , the pillows I ordered were spot on; although I have learned to not use a white background as the pillow case is a bit see through. The framed print while cost prohibitive , was printed on a nice grade paper and had good finishing in the framing. The quality control was much better than the last shipment.
Very professional tool which helps me as a beginner. Creation and import tools are very efficient, I hope the next steps, sales, will be!
I just received 3 mug samples and I'm so pleased with the print quality! The colors are bright and crisp and the details really pop.
www.petlovemugs.com
super handling in der App, bisher keine großen Probleme gehabt
Versandpreise könnten klarer genannt werden und das Personalisierungstool auch für Frauenshirts zeigt dann als Mockup im Warenkorb einen Mann an, das konnte ich bisher noch nicht beheben
It's handy! I can't wait to see the result of my creations :)
wait times for products can be ridiculous if you order something from their US depo and you are based over seas or vice versa.
I have customers waiting almost 2 months on orders. printful are taking way more orders then they can handle at the moment.
Hi, thank you for your review, we really appreciate hearing from you! We are very sorry to hear that some orders have not arrived yet! I definitely understand that this is not a pleasant occurrence and I hope that we can improve your time with us moving forward!
Our fulfillment is experiencing delays due to Covid-19 and we recommend referring to our up-to-date estimated fulfillment timeframes right here: https://www.printful.com/covid-19. We are working as fast as possible to ship out all orders, but production delays are expected for the time being. Additionally, deliveries can also experience some delays as various Covid-19 restrictions and limitations are still in place across the world which are affecting cargo travel between locations.
We understand that encountering these delays is not pleasant and we hope the production and delivery timeframes normalize soon. It is important to us that we provide a timely and high-quality service to our users and we are working diligently to return back to our regular fulfillment timeframes.
We will follow up with you via email on your order as well!
- Zana
AWESOME! Very user friendly, and very efficient. So far, so good.
High product costs make it very difficult to profit with Printful. Had a terrible experience with their customer service as well.
absolutely I would recommend your app to a friend! And use it again and again. Printful rocks!
This is by far the easiest app I have used thus far, no hassles, fast, simple to use and I love the results. Thank you Printful for creating something this unique and fabulous which saves me time!