評價 (6,995)

整體評分
4.6
各級評分數量
  • 82% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2021年6月8日

This is an update to to repsonse I just got and to the e ail as well. I stated in both my review and email the EXACT issue I was having with Printful and what it was doing. And both this response and the email response said, and I qouted ! " We don't see you store on our shop, please make sure it is synced to printful". Ok, I said it once and I'll say it again! You guys are f******** idiots! If I write to you saying that my store WILL NOT sync to printful. And I'll say this again so maybe youll undertsand. " MY STORE WIL NOT! SYNC TO PRINTFUL !!!!!!! Then why WOULD you be able to see it ????!!!! The answer is you wouldn't !! So instead of the response I got, maybe you should include advice of help to FIX the issue instead of the smart ass reply I got. But then again you guys arent to bright. So again! I won't be using printful again. this app is crap. do not recommend and doesn't matter if they respond to this or not, I will never use it again. Complete waste of my time! Fix your site and get it straight before putting online for people to use!

amsteelle
美國
使用應用程式 大約1個月
Printful 已回覆 2021年6月8日

Hey there,

Thank you for your review! I'm very sorry to learn that your time with us has not been the most positive, but we are constantly working on improvements!

Please reach out to us directly via feedback@printful.com with more detailed information on the issue and we will do our best to get it resolved as diligently as possible. Hope to hear from you soon!

- Elina

2017年4月20日

Customer service is a little generic and late responding when needed by email. Print quality is great, but the prices are a little higher than other POD apps. Their seamless integration with Shopify is really convenient. It would be better if you could add multiple products from one design at once.

Burnin Diesel T Shirts
美國
使用應用程式 大約1個月
2023年7月18日

Une aplication trés facile à utiliser les produits de qualité jadore cette aplication je suis trés contente

HM227
法國
使用應用程式 大約1個月
2020年5月16日

Fullfillment takes 10 days. Delivery 12 days for Shirts and Prints. No sorry. then i can order directly in china!

westcoastcrew
德國
使用應用程式 大約1個月
Printful 已回覆 2020年5月16日

Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.

Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19

The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.

We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!

If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!

- Vita

2023年6月30日

I think it is pretty good I would have liked the shipping to be explained better. It seems that if you are using a POD company that the other shipping options shouldn't be there to confuse you.

SLATE + STONE DESIGNS
美國
使用應用程式 大約1個月
編輯時間:2019年11月25日

so far so good with the design part. now lets see how the actual printing and fulfillment turns out.

SHOP1L2L3L
美國
使用應用程式 大約1個月
Printful 已回覆 2019年11月27日

Thank you for your review, we truly appreciate it!

Be sure to reach out to us at feedback@printful.com, if you have any additional feedback or encounter any questions or concerns with our prints and fulfillment, we'd love to hear from you! :)

- Vita

編輯時間:2015年8月30日

LATER ADDITIONAL NOTE here at the top: I did go to Merchify and they are HEAVEN! They have the instant sync between the Shopify platform and their dashboard that this outfit, Printful, completely and sorely lacks. See the below and my glowing review at Merchify's app site:

**************

I'm a card carrying member of MENSA and have subscribed to their magazine for decades. I also owned and operated a software company that sold around the world digitally in the 1990s long before it was fashionable with 4,000+ customers in 40+ countries around the world (including China, long before they hardly had any internet penetration).

I know good software and I know bad software. And a large part of the determining factor of how good a software is less in the coding, and more in the user friendly simplicity and simple, straightforward instructional help.

On this basis alone, not even to mention the fulfillment issues that others have noted below, I am finding this whole process a little terrifying. And like I mentioned above, I'm a member of MENSA and have been online since 1988.

The fulfillment issues warn me that if I manage to put in the hundreds of hours that it appears necessary to effectively interface with their cognitively disorganized mess of multiple videos here and there and everywhere vainly trying to point back to one of the most poorly designed "dashboards" that I have ever seen, that I'll be rewarded in the end by fulfillment problems that others here that have waded thru all of this have discovered.

They escalated me to their head support guy and it hasn't improved much. When you have to be a professional graphics designer to do business with these companies, something is wrong. They haven't thought thru their business model properly to make it work with the masses of people out there. Native intelligence should be all that is necessary, not narrow professional training in a specific field. In today's world, good programming and good instructions should be able to make the latter no longer necessary.

I am still looking at ThePrintful but I am now also looking at Merchify hoping that they might hold themselves to a higher standard. I'll probably be writing a review over there shortly.

I am like another reviewer here in the sense that IF there is a DTG printer out there that has an APP out there with a dashboard that

1. uploads the graphic in one place and has all of the variants and instructional videos and what not in one visual place to STEP BY STEP take the person thru the process instead of leaving GAPS AD INFINITUM in what actually needs to be done, let me know.

2. Then uploads THEIR products into my Shopify store so that I can sell their products as affinity type items with my company's logo on it,

LET ME KNOW!

I'll be there faster than you can say boo. :)

PS Their customer service and tech support is reasonably prompt and they try to be helpful, but I don't think they "get" how poor their interface is with the non-graphic-designer public.

Pure Hearts International
美國
使用應用程式 大約1個月
2016年11月13日

Would have been 5 stars if you guys had ALL your product available in the mock up generator for shopify.

Adrenaline Society Clothing Co
美國
使用應用程式 大約1個月
2017年11月8日

Love everything about Printful

Jordandenenyc
美國
使用應用程式 1天
2019年12月23日

The limited number of available colors for shirts are a drawback. Won't work for me. Why list so many colors when only a few are available?

UrbanStreetWorks
美國
使用應用程式 大約2個月
Printful 已回覆 2019年12月23日

Hi, thank you for your review! We really appreciate it! We are looking into adding more products as well as expand our current product selection by adding new color variants.
If there is a color variant that is not available for a specific item, it is possible that it is temporarily out of stock or available for fulfillment only in a specific region (either in the USA or EU).

If there are any colors or new products you would like to see available in Printful, let us know by sending a message to feedback@printful.com! We like hearing from you!

- Zana