Printful: Print on Demand

Starting out my apparel brand, choosing to use shopify e-commerce as my foundation suited my lifestyle. Learning about the options available to use as vendors, Printful: Print on Demand was a great resource. Creating my designs, either outside of Printful, or within the app, have been a great way for me to get my ideas out and get the orders fulfilled! I've tried a few others, but they are nothing like Printful with shopify.

moderately easy to use. I don't have much experience with digital sales or pushprinting, but I feel like I have enough resources to figure it out. I get confused about offering 'free shipping' by adding it to customer costs, and how that affects my profit margins... but that's all part of the learning curve.

I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.

Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.

Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.

Just started using Printful app with Shopify and my TikTok shop, and trust me they make everything so far very easy, and are super helpful when you reach out to them! Happy so far, and looking forward to partnering with them quite a bit.