Arvostelut (7 033)
Tarkenna
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Tried again because I was hoping the pandi had something to do it with it...but nope. They are still horrible. Two out of my 4 orders were on hold with them and they couldn't even give me a reason why! It is not the files becuase the files are way above minimum requirements. STAY FAR AWAY!
BLATANTLY LIED TO ME! SCAMMERS! Two moths to ship order! I used them before and their print quality ( on dark T's was horrible). I thought I would give them one las chance because they offered a product PIXELS and PRINTFUL do not offer. Its been two months and the item not even shipped. I understand COVID but I have not dealt with that long for either of the above mentioned print on demand providers listed above that I love and use regularly.
Here is where it gets worse. They have no respect for their clients and lied to me in my face! They said they could not refund me because the ordered had shipped. They provided me with a tracking number. 3 days later it still had no delivery date. I asked them for a refund again and they said it had shipped. I invested further and all they did was create the shipping label to obtain a tracking number with no planned day to ship! THEY LIED in my face as a customer! DO NOT USE!
I try hard to put myself in other companies shoes and I have not left a bad review in YEARS but this is not right. Two of their assoicates lied to me and the kicker is its super easy to get detailed information on tracking numbers if you go to the actual shipping provider and not just the link they send you.
PIXELS and PRINTFUL are 1000 times better than this company. They are truthful and their products are great. I order weekly from both!
Sorry to hear about your experience with us. Our print providers are indeed experiencing some delays caused by the health crisis but it seems that there might have been some miscommunication regarding the tracking information. We want to assure you that we do not provide faulty tracking information to our customers. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it right for you. Thank you.
Good pricing but inconsistent results. I had many print quality issues with their providers. As they are essentially the middle person between you and the printer getting issues resolved was very labored and at times not possible. More importantly, when building a brand you cannot afford poor quality results or inconsistency both of which were issues with printify. If you are looking for a quick profit then Printify may work as the pricing is good. I rather pay the additional costs with Printful, who is not a middle 'man' and actually produces your product, or pay the upfront costs and order in bulk from a good screen-printer. The quality I have found more consistent.
We are truly sorry to hear about your experience!
Quality is the most important aspect at Printify, and that's why we always offer replacements or refunds when the quality of the product is not up to standard.
This is not the experience we want you to have with us, therefore, our quality team will be in touch with you soon to learn more about this matter.
terrible service and product. hoping they improve! if so I'll give it another try.
The Printify team was doing well before the pandemic but since the start it has been a struggle.
Over the last week I've issued five emails for one support request with no response at all from Printify - I have over 300 orders sitting waiting for processing.
I would highly recommend going with another vendor in the short term until they can get their customer service in order.
Hello,
We terribly sorry for the delay in our response time. Our customer support team has been overwhelmed with requests, but we are actively working on fixing the issue and we hope that our response times will get back to normal in the near future. We have issued a refund for the missing stickers from your order and apologise for the inconvenience.
Printify and the team itself is great. I love the interface. My 1 start has to do with their print providers. I've spent far too much time and effort building the foundation for a successful store, only to have the print quality of the products be absolute crap. Will be moving everything over to Printful. Hope this saves someone time, effort and money because that's what using this app has cost me so far.
My products not sync so I should create listing again for 174 listings. This is so bad.
I have tried using this company several times over the years. Each time they fail me more and more. People this company is a middle man thats all it is. they do not print the item. They just have a bunch of printers on their platform and collect the money. The pricing sucks and the production time is the slowest out of all of them! Their customer service is HORRIBLE! I have lost lots of money using them because either they send wrong items or they cannot deliver on time! There are many other print on demand suppliers better than this one. This is the LAST TIME i use this company and i will no longer give them the benefit of the doubt. DO NOT USE!
I am very dissapointed in Printify. They mailed my customer 500 t-shirts that were ALL damaged. I have not recieved a response from customer service and I have lost money on this transaction becuase of their faulty products. Very poor customer service and products.
We're very sorry to hear about your experience and lack of response to resolve this! Our merchant support team is working 24/7 and in such an unusual case where 500 items were affected, an additional investigation might be needed. In all cases where items are delivered damaged, if the relevant photo or video evidence that supports the case is provided, we offer a free of charge replacements or refunds depending on the case. As this was a clear manufacturing issue and with your help sufficient evidence was provided, a refund has been issued for you.
We truly hope that this was just a one time case and that we can provide you with the 5-star experience all our merchants deserve!
Slow production (up to 9 business days) and nonresponsive vendor reply. For example, order placed Mar 21, 2019. Zip hoodie had faded, silvery grey ink instead of white. Printify customer support said they'd take care of this Apr 2 w/ reprint. Next hoodie had same faded white ink issue. I asked Printify to get an answer from their vendor and the only answer I received was, "they need more time to investigate." It's now Apr 24th and there's no resolution, which is a shame because I really like Printify's catalog of items! The reliability and fulfillment part of their service is severely lacking, however.
We are sorry to hear there's a problem with one of your orders. It happens in less than 1% of orders. An agent will get in touch with you to clarify situation and find the best solution for you.
If you're reading this just don't waste your time going to this fulfillment center. Switched over all my designs into printful