Arvostelut (7 025)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
9. lokakuu 2020

What could have been a 5 star review has been reduced to 1 in less than 48 hours. I have used Printtify to order a couple thousand dollars worth of merchandise in the last 30 days for election relation items. I receive an email 3 days ago saying my orders are on hold becuase the printer ran out of banks, with instructions to transfer the orders to another provider that don't work. Not just a couple of items over a dozen in some orders. I figure maybe I am doing something wrong. I find no way to contact a live person to help me with hundreds of dollars of orders pending. emails go answered, chat box goes unanswered, nothing. Total silence. My card has been charged almost $1000 with nothing to show for it and no help transferring these orders to providers that can actually handle the orders they are getting. If I don't hear back today I am back charging the charges on my credit card and will make it clear to anyone considering using this service that to do so is at their own peril. Tech support shouldn't take 2 days! And if you're going to own a business like this have at least ONE person who can answer a telephone. I am VERY upset at the prospect of having to refund THOUSANDS of dollars in client fees NOT TO MENTION the response from those clients. IF this company comes through I will update this review.

Maizys Boutique
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Printify vastasi 12. lokakuu 2020

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

6. helmikuu 2016

No more 2XL, and product generator no longer works. Great concept if it worked.

Motogateway
Yhdysvallat
5 kuukautta sovelluksen käyttöä
12. joulukuu 2015

Avoid this company for their shipping times alone. My customers are waiting an average of 2.5 weeks for shipment. Printify will blame it on the shipping companies but it is NOT. They first ship through DHL who then transfer shipment to the post office. I've had 6 customer complaints in two weeks and had to fully refund FOUR orders and reimburse shipping for several others. I reached out several times about this issue and was told that they've faced unexpected volume, blamed this shipping companies or some other excuse. I've lost money on every sale, they haven't offered me any kind of a refund. I'll admit they make nice shirts but there shipping times will piss off your customers and you'll end up reimbursing them anyway! Avoid this t-shirt fulfillment company.

Rebel Armor
Yhdysvallat
5 kuukautta sovelluksen käyttöä
11. maaliskuu 2021

The quality of the DTG was terrible. I can do better myself!! The customer service was good tho. But not enough for me to forget the quality vs price difference. I wish I had chosen Printful first.

The Faith Haven
Kanada
5 kuukautta sovelluksen käyttöä
Printify vastasi 12. maaliskuu 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

20. lokakuu 2017

Ordered a sample of a 100% cotton pullover hoodie, got sent an 80%C 20%P zip-up. Some of the stitching in the logo was also torn.

Lithiumapparel
Yhdysvallat
5 kuukautta sovelluksen käyttöä
18. maaliskuu 2019

My last order from feb 26 has not been fulfilled i got no reply when i asked about it so printful gets an F 0 stars

solominati
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Printify vastasi 19. maaliskuu 2019

We are sorry to hear that, but we are Printify, not Printful. Since you are not happy with Printful, you are welcome to place orders with Printify.

18. huhtikuu 2017

Great design portal, but everything else about this app sucks. You cannot change your collection image and the descriptions never sync correctly with Shopify. Their customer service is a joke. Their live chat is a rouse and nonexistent. Their product prices are very high as well.

Posborne Prints
Yhdysvallat
5 kuukautta sovelluksen käyttöä
7. joulukuu 2020

Re:Support, forget it. Well the shipping zones didn't work right, not saying I didn't do something wrong. I contacted their support and the "live" chat says, usually responds within a few hours, ok, let me try anyway. So I reach support by waiting 3.5 hours, explain the problem in detail and they give me a standard setup FAQ. I tell them those steps don't work, wait 15 minutes for them to see this message and 10 more for them respond. They send me another article, I walk through it and tell them it's all done, it takes them 15 minutes to see that message and 10 to respond with a walk through video that is 3 years out of date on the interfaces. I tell them I did the steps in that video anyway by poking around. I am now at almost 5 hours, waiting for them to read my message. I totally expect they will tell me to read something else without reading all the words I wrote. If you think you might EVER need vendor support, do not install this app. I'm still waiting.

wholesomememes
Kanada
5 kuukautta sovelluksen käyttöä
Printify vastasi 8. joulukuu 2020

Thank you for the feedback - we're sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

30. huhtikuu 2021

I used this app to create aop tees but I am in Canada and the prices are all in US $. An AOP tee was $22 US and the shipping was $12 US = $34US. That is $44.20 CDN and I can't charge more than $45 for a tee even if it is AOP. Not to mention the tee is only a 4oz tee so probably see through. I will not be using this app going forward. Therefore, I gave it one star based on price for me, in Canada.

Finawear.ca
Kanada
5 kuukautta sovelluksen käyttöä
Printify vastasi 1. toukokuu 2021

We're sorry to hear that you didn't find our pricing suitable for your needs.

Our team is continuously working on adding additional product and print provider options, so that there are more locations and price points to choose from.

We've recently added a new unisex AOP t-shirt to our selection - it's only $14.91, and it has a slightly thicker fabric (delivery to Canada within 5-10 business days).
https://printify.com/app/products/550/generic-brand/unisex-aop-cut--sew-tshirt

One of our managers will be reaching out to you regarding the mentioned concern - we truly hope that you'll reconsider and find something suitable for your business needs.

27. toukokuu 2020

Very poor customer service. My order near 2 weeks doesn't ship out. I try to contact with them through many channel: Chat, email, ...no reply
The chat box not available now, so it's very difficult to contact with them. Email never reply

Style My Pride
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Printify vastasi 28. toukokuu 2020

We are sorry to hear about that. Our print providers are experiencing some delays in fulfilment caused by the health crisis, but we are actively working on changing that. Our support team is currently very busy, therefore, it may take longer for them to get back to you. As of the chat box, it has been disabled for a few days in order to clear the backlog, but it will be back very soon. Nevertheless, one of our managers will be in touch with you within the next 24 hours to try to make it up to you. Thank you.