Printify: Print on Demand

If you spent more time making your site usable for your current customers, you wouldn't need to confuse everyone with all your damn ads blocking up everything on your site.

UPDATE** Another order, another issue. This time, the package was never dropped off at UPS. Printify tried to blame me for giving them an address without a APT# saying the package was "Lost" but this delivery was to a house not an apartment, and the UPS tracking confirms they never received it the package in the first place with the message "UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package."

They did offer to print and ship the order "Again" but would not approve any expedited shipping. It's been 15 days now since the customer place the order. With how slow the processing time actually is I don't expect this customer to receive their order for another 10+ Days.

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I’ve used Printify on and off over the years, and there are both positives and negatives.

Overall, the products are good quality, and the prints usually turn out well. That said, I’ve encountered a few issues where the work felt sloppy. On the bright side, the design tool is user-friendly, and the mockups look fantastic.

My biggest complaints are about the pricing and shipping. Some items, like postcards, are priced ridiculously high—I suspect it’s to make their “premium” pricing option look like a better deal. Shipping costs can also be inconsistent. For instance, shipping postcards and stickers just don't make sense, but shipping for journals seems more reasonable.

Lastly, turnaround times are longer than advertised. While they often claim 1-2 days, you should realistically expect 4-5 days, and if your order still isn't ready by end of day Friday expect it to go out next week.
It's really hard to advertise a correct processing time for customers so it's best to say 4-5 days in my opinion.

Printify is a very good platform and I was quite impressed of how easy and "reliable" it was... until international shipping came along. They are the worst at shipping and my order is taking ages to arrive. 1+ month is a delivery time no customer will be happy about.

We used to love Printify but the customer service has gotten so bad. Now, we can't get ahold of anyone for at least a week. The most recent problem we've had is a customer got sent a tee with a design that wasn't in our store (not Printify's fault) but we emailed Printify to get a replacement. We didn't hear back so we continued to send emails for over a week straight without a response. Sadly, we are looking for another provider now.

I decided to give Printify another shot after they (twice) delivered my product to the wrong address last Summer. On top of that, it took them several days to respond to my support requests. But since that was almost a year ago, and they do have a good catalog, I decided to give them another chance.

Unfortunately, not much seems to have changed. Several times over the last few weeks, the app has displayed a message: Printify users are very active right now. We have received your submission and placed you in a queue. In fact, this happened again at 1:30 this afternoon - hardly a peak time for uploading. It's now 11 pm, and none of the products that I uploaded have gone through. If Printify gets overwhelmed with simple uploading, then how do they handle all other aspects of their business? I gave them another chance because everyone makes mistakes, and I hoped that they'd gotten better. Unfortunately, not much seems to have changed.

Absolutely atrocious for anything apparel related. Been trying to use them for the past year and have had issues with over 60% of my orders. Wrong colors, wrong items, delivered with stains, print coming off in the wash, printed sideways, pathetic shipping times, you name it. They’ve even messed up reprints of reprints. No joke. Extremely disappointing. They have been fine for art and mugs though in my experience, which is why I gave them a 2 instead of 1 star. If you’re trying to do apparel steer clear.

I've been using the Printify app for some time already, made some sales with it. I like it that their helpdesk staff are mostly friendly like Derek and Alina but i have to give it a 3 stars due to recent issues. Since Friday last week till now, one of my collection is still updating. I can't add new collections, and previously submitted PNG files all ended up messed up. I have stopped using the app and has transit to another app. Given the choice i would love to continue using Printify, but the errors coming one after another is frustrating and the response i keep getting is "we are sorry, we apologize for the issues, etc" It's been 5 days since the issue and it is still unresolved.

EDIT: apparent the problem has been resolved.. but i've already switch to a new app. I might continue using Printify for some orders but the trust is shaken already.

I'm using two POD providers on my website, And omg, how much I hate Printify... If not for good products that the other POD service just doesn't have, I would just delete this app, forget it as a nightmare and never look back. The biggest thing that makes my experience so horrible and forces me to waste hundreds of hours of time on absolutely unnecessary monkey job is Printify's inability to sync product updates made through Shopify back to their platform. So you can't make bulk updates to your products through Shopify's awesome UX, but forced to go to Printify and manually republish all your products one by one through a crappy dashboard and then spend HOURS on cleaning the updated products on Shopify to remove all the mess Printify created after republishing. Just some examples: it keeps reordering updated products in the collection, removing the brand name from "Vendor" field and plugging its own name there, and competely f up product variants order. For example, if you sell phone cases, each with 33 phone variants, then each time you update your price, be prepared to find your variants just randomly mixed together. If you have a dozen phone cases, you will spend 1-2 hours doing an absolutely unnecessary dumb monkey job just to fix the mess. And if you have 100... well, good luck. Why is it so hard to make the app sync data from Shopify, whenever I update the product there? The other POD service does this absolutely seamlessly. I just absolutely hate it. Once the other service adds the products I need, I'm out.

It's ok but I've had a lot of frustration trying to use their product/mock generator for creating phone cases. If I chose one position/size of an image on say an iphone case it will not be in the same position or even the same size on the samsung case. I've also noticed that even if my image reaches the edge of the phone case template, it will STILL SHOW UP AS IF I DIDN'T COVER IT, LEAVING THE EDGE WHITE!
Such a plan, I am moving over to a different company.

I have been using Printify for about 3 years now. Usually it is pretty good but when you have problems with the vendors printify is not supportive. I have had several coffee mugs and ceramic ornaments arrive broken due to poor packaging. I have had notebooks arrives water damaged because of poor packaging. Clothing will very poor quality printing. Hats with poor quality embroidery. And orders that take a month to get to the customer. When I go through the complaint process with in Shopify my request has almost always been turned down. They make the complaint process very difficult. They ask for a ridiculous amount of photos. And then they always come up with some reason to turn down my complaint. So I end up replacing my customers item out of my own pocket - almost every time. I would recommend people to try Printful or Printed Mint instead.