Printify: Print on Demand , 5,468件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の11%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2022年8月5日

I had a customer make a multi item order but each item came in separate packages so she had more postage and shipping costs. She would have preferred to have the option to have all items in one box. Other than shipping she is very satisfied with the print quality.

thornesandroses
アメリカ合衆国
アプリの使用期間:5ヶ月
Printifyが返信しました 2022年8月6日

Thank you for your review!
We are sorry to hear about your situation. If you have selected separate print providers for each item, then the items will be produced and shipped out separately. Our team will be in touch with you to check this order and help you further.

編集日:2020年8月4日

Update: It has been a week and still have not heard word one from printify. This is absolutely terrible!! We use several other suppliers and we can easily get ahold of them with questions. I am really going to be taking this into consideration on all future products that we launch and unless this crap gets fixed and your customer service becomes existent we will have to look for other providers.

If you want our business give us a call/email ASAP. We should not have to 2ait 2 weeks for this!!!

This is insanity. For one support is taking like 7 days to get back to me. What am I supposed to do here tell my customer to wait 3 weeks for their new order or to jus eat the cost and pay for it again?

2. Printify is somehow merging address line 1 and address line 2 from my Shopify store so every time there is an order with a PO box, apartment #, or business I am getting an error. The worst part is when I get this error it is literally 2 seconds after the item is sent to production which means I can not cancel the order, I can not change the shipping address, and I can not even contact support from the particular order that is having the issue.

I can literally not comprehend why Printify would sent an order to production and then literally 2 seconds later notify me that there is an error with the shipping address that there is no way to fix. Woudln't it make a 1000x more sense to run the shipping address before sending the item to productino so if there is an issue I can just fix it myself rather than wait 2 weeks for their "Support" team to get back to me? What am I supposed to do in the meantime just sit around and get bad reviews on Etsy? Or, do I place a second order and eat the cost? It's a lose lose and Printify someone turned such a simple fix into a nightmare.

Kite and Crest
アメリカ合衆国
アプリの使用期間:9ヶ月
Printifyが返信しました 2020年8月3日

We are very sorry for the inconvenience created. We will take into consideration your feedback regarding verifying the address before the order is sent to production and will try to come up with a different solution for the future. Currently, the best way to make any changes to the order that was sent to production is to contact us at merchantsupport@printify.com so our staff can update the shipping address. We are aware of the fact that our customer support may take longer to respond, but we are currently working on this issue as well by doubling the size of our customer support team. We always want to keep our merchants happy, this is why one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.

2017年12月28日

Super easy, simple to understand and create. What else could you ask for? :)

Fan Concept
タイ
アプリの使用期間:9ヶ月
2015年12月17日

I love this app, works perfectly!

Samba Coffee Co
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年2月13日

Wow this has been the worst experience I have ever had with a company. I set up a Shopify store with Printify late November to sell products visitors of my website. In December 2nd I arranged for a tshirt sample to be sent to myself to ensure that the quality is up to standard before promoting it to my existing customers. This is when things turned bad. January 18th it still had not arrived 6 weeks after ordering a simple tshirt. They shipped it to me without any tracking so we have no idea where in the world the package is. I contacted support they tried to blame the busy holiday period and wanted me to wait until Februay 12th before contacting the local post office and if I still cannot track it down to contact them again. How on earth do they think it is acceptable for a customer to wait more than 2 months for their product to arrive? It has now passed this time I am waiting to see their response. If you care about your companies reputation or dont want to spend your time fielding complaints from your customer and dealing with printify taking no responsibility then I strongly suggest you stay away from Printify. It will create a nightmare for your business.

Tideschart
インドネシア
アプリの使用期間:9ヶ月
Printifyが返信しました 2021年2月13日

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

2019年8月14日

I found this app really easy to use. I like the fact that they give me the choice of different manufacturers. The one I've used so far has been good quality.

For the developers: I wish there was an easy way to add pictures of the unprinted side of products to my store. I'm printing on the back of one of the shirts, but want to show my customers what the unprinted front looks like, too.

For store owners: It took me a while to figure out I need to make all my product description edits and price updates in the Printify app, not in Shopify. Maybe all apps work that way, but I'm a new store owner and didn't know that at first.

Hey Runner Girl!
アメリカ合衆国
アプリの使用期間:9ヶ月
Printifyが返信しました 2019年8月20日

Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you.
In case you need any further help, do not hesitate to contact us at merchansupport@printify.com. Cheers!

2017年11月19日

SO EASY TO USE. GREAT SOFTWARE.

Mai Chemical Supply
アメリカ合衆国
アプリの使用期間:9ヶ月
編集日:2016年5月18日

Printify, you guys are awesome !
I am just reworking my entire site because you make stocking my site so darned easy. From the product generator that you supply so that creating accurate mock ups is a breeze, generating product pages with all the variations already set as well as creating thumbnails. Nobody comes close to the ease of use and the tight integration with Shopify. And you even respond to questions in a timely manner. About the only thing left for you to do is expand your product offerings.
Thanks again for saving me hours and hours of time and energy.
*** I received my first sample order and was very impressed with the quality. The canvas print was tight as a drum over the frame, the fit and finish of the stretched canvas was exceptional and the printing was crisp. The mug I ordered was with an image that I had created in 3D and had quite a bit of shading and shadowing along with skin tomes, this is a tough image to print and yet they did a great job. The skin tones were right on and subtle and the glossiness in the eyes were perfect.

Childs Prints
アメリカ合衆国
アプリの使用期間:9ヶ月
2016年6月17日

Awesome app and very easy to use. Thank you for this. I will definitly use it very often. Would be great if you could also include some baseball caps.

Zanakunda
ドイツ
アプリの使用期間:9ヶ月
2017年8月7日

Honestly i have been using them since may, have yet to complain about ANYTHING. Great guys

6 Drip
アメリカ合衆国
アプリの使用期間:8ヶ月