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Very bad service. They are totally understaffed and they cannot handle the load during holiday seasons. I have a bunch of orders waiting for 10 days in the queue and still no shipping. Try Printful if you want fast processing and shipping, even during holiday season. These guys at Printify are amateurs unfortunately.
We are very sorry about the delays in production, nevertheless, we want to make things right for you. Therefore, one of our managers will get in touch with you within the next 24 hours and try to solve the issue.
Good Customer service. London was very helpful. The app is easy to use and the pricing is good. This is a good platform for print-on-demand t-shirts. For My hoodies, I need more quality control. I started using another platform because the designs were fading quickly after washing.
I liked that you could add different colors to your designs on dark vs. white shirts. I would like to have a link once I publish a design to go directly to Shopify to edit my template. Also, there needs to be a way to offer different variants of designs on the same color shirt to reduce having too many products on the website.
Thank you for your feedback and positive comments about our customer service and pricing. We apologize for any inconvenience you experienced with the quality of the hoodies and we appreciate your feedback on this matter. We are always looking for ways to improve our products and services, and we will certainly take your feedback into consideration. We also appreciate your feedback regarding the ability to edit your template on Shopify and offering different variants of designs on the same color shirt. We will take note of these suggestions as we work to improve our platform. Thank you for choosing our platform and we hope to continue serving you in the future.
We've been with Printify for about a year and a half now, and have been very satisfied with them. We looked at some of the other print-on-demand companies as well, but ultimately chose to go with Printify because of their low prices and high reviews. I can now say that their customer service is top notch, their prices are in fact very competitive, and the intuitive interface and seamless Shopify integration makes it extremely easy to use. I'm very pleased!
So far it's been great. It is very easy to set up and use.
This app never fails. The customer service is great, the vendors are efficient, the printing is on point and the prices are unmatched. They're always giving me new things to consider for my online store and another reason to not work with other dropshippers.
Great customer support and wonderful quality products!
Great App, to start with and begin the brand I'm pushing. Would love to work with more items from the drop shipping stores themselves. Thanks Again
Thank you very much for the awesome review. We are glad to hear that you are satisfied with Printify services and we hope to have a long term collaboration with you in the future.
We love using this app. Its easy to use and we are glad that they do such detailed quality control. Shopify is our go to app.
Thank you very much for your feedback. We are happy to hear that you like our services and we hope to have a long-term collaboration with you further on. In case you need any help, do not hesitate to contact us at merchantsupport@printify.com
love the app. Has some kinks that need to be worked out but all in all its great
Great app and support, but the quality of prints for apparel is embarrassing. I wouldn't recommend going through the time to build a store and have sub par prints sent to your customers. Received multiple samples and prints were either faded, cracked, or felt like plastic (cheaper print?). Would recommend looking at better suppliers to handle your fulfilment.
We are sorry to hear that our print quality did not meet your expectations, but we will do everything in our power to make things right. One of our managers will be in touch with you within the next 24 hours. Thank you.