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I love Printify, what makes it stand out is its additional products that you don't really find anywhere else. Happy Dsigning!!
Thank you for your kind words! We are very happy to hear that you are enjoying the available products!
When we choosed to work with this app we read many different reviews from users but we never thought that we would be one of the BAD REVIEWS on our FIRST MONTH experience. Looks like they are "training new people" so they don't have time to reply to many emails sent by us to the only customer service provided. We paid 19 dolars for the Premium Service wich as been terrible! After 20 days waiting we got our first order but unfortunately with the WRONG design. We are working with a provider from the UK because our store is in Portugal and we wanted to have a quick service on orders delivery. 20 days?! Ok... but with the wrong design? Are we supposed to send it back again and wait for 20 more days to expect for a new tshirt?!
We feel very ashamed with this and we are now removing our services with them.
We expect our samples refund money from the (worst) Premium Service and Customer Service ever!
Horrible quality print and even worse customer service. Out of 34 samples costing $1400 and after waiting over 3 weeks for delivery, 14 of the samples we ordered were unacceptable. We couldn't understand how such bad quality print would even pass the quality control at the printer! They gave us a run around and never made it right even though they promised to do so multiple times. Honestly, Printify doesn't even deserve 1 star. They lure you in with low prices and produce totally unacceptable results. Don't waste your time with these losers.
So far this is the best thing that I could have run across so early in my design process. This has made designing and creating a store brand so easy.
Thank you very much for the review. We are glad to hear that you are satisfied with our services and we hope to have a long term collaboration with you further on.
Currently using this app to fulfill apparel orders, purchased sample shirts that have been in production for over 2 weeks due to no stock from one of the printers that showed a 2.5 day turnaround . Asked for a refund if shirts were still not in stock to go with another printer that printed and shipped internationally within that 2 week timeframe.
I was declined a refund for the shirts and told to buy more samples from another printer to compare quality then asked to pay for printify premium in the future when I advertise my store.
I think a way to review the printers and better communication between the printers and stores would make Printify 100%
Until then I'm worried about shirts taking the better part of a month to ship.
Printify's on demand system works great and so does there customer service. I really like their range of product options too!
Your kind words are much appreciated. We're happy to hear that you are satisfied with our product selection and merchant support.
Please don't hesitate to reach out to our support team if you need any additional help!
Dear SELLER BEWARE OF THIS APP. They ship features that cause lots of bug without informing the sellers.
Last week our shipping software had issues because they couldn’t fulfill our orders on shopify anymore.
Reason of the problem found : 7 products of our catalog had changed their location ID. We investigated and Shopify found that Printify has modified some of our product catalog THAT ARE NOT MANAGED BY PRINTIFY
Without our consent or an alert, Printify has changed the location ID of SKUs, and because of that HUNDREDS of customers couldn’t have their order fulfilled on shopify and receive their tracking.
This caused lots of TIME spent to resolve the issue over the past week.
I sent an email on Friday and didn’t receive any answer. This isn't the first time they update their app and they have problems.
Therefore :
1. We will uninstall Printify APP
2. We are stopping to sell printify products until you find the issue with a precise report.
This is not the first time we have problems with printify and I find your customer service totally useless.
I don’t recommend printify, they have a nice design, and look well integrated with printers, so you will find easy to create products and sell them but if you have any problem :
- they will not help you (customer service without tech skills and helpless)
- Never compensate you if you have issues that affect your sales/margin/customer experience (despite this is totally their fault)
Hello,
We are very sorry for the inconveniences created. Seems like the location ID and SKU number change were caused by a technical issue. We have already forwarded the issue to the responsible team and they will be back to you within the next 24 hours and we will do our best to make sure that similar issue does not repeat. Thank you.
Super easy to use - could do with more of a price breakdown on the prices provided as default - but that is not an issue at all will recommend this to all :D
Printify is improving a lot, but their lack on software development and checking the quality of their suppliers.
Thank you for your updated feedback! We strive for excellence, and won't stop continuing to improve our service.
Only with valuable feedback like yours, we can achieve it, therefore your thoughts and questions are welcomed any time!
Fantastic app, simple to use, easy to setup and just all round the best print app out there!