Printify: Print on Demand

Good quality productions, greatly misleading "lead times" and poor customer service.

They have a product that I source (a blanket) and they advertise an "average production time" of 1.4 days and 2-5 business days for shipping. I based our Mothers Day sale off of what they advertise.... suddenly that 1.4 days production time turned to 11 or 12 days after my orders were placed. They even had the nerve to say "it's just an average, not a guarantee".

Averages don't sway by 10x.

No offer to help at all. I asked for a partial refund (since I'm going to need to refund my customers) and they declined to even offer that.

Bad customer service from an apparently unreliable company who admittedly provides good quality products.

I have needed more steps by step instructions. I have had to consult with "help" and YouTube researching for myself.

I don't think anybody see my store??? How do I get seen in the marketplace? How do I get my Printify store seen by Printify customers?

I am following all the steps, doing all the things, but it seems like my store is invisible? I really don't know what's wrong here.

I like it though. I just don't know if it's worth the time you give it.

So far so good with setting up the personal e-store that Printify offers - you get your own shop without having to do Etsy or host your own site. That sound great! Right? Well no so far, wrong.

It's sad it's depressing to go work all day for nothing. Like a toxic relationship. I'm doing the work with zero profit or reward. I'm literally a starving artist.

Don't listen to the youtubers who say you'll make money here and off you go! They say copy, steal you don't need any talent or skills. Passive income flow.

I am not passive. I am actively working here. And I HAVE talent and skills. I have been an artist for 30 years and a digital artist, graphic designer for 25. I call bullogna.

It's discouraging to be a part of Printify right now. Who knows. Maybe it wasn't all for nothing. Maybe someday somebody will buy a cup. Maybe it will pick up at some point, but my God. So far all my time and effort, and it's a LOT, seems like a big ol' waste of time. I don't know how to get seen here.

Seriously. I literally have had Zero traffic within the market working hard everyday. Not one person. It's been up a week or two and not one person has even seen my store. Not one visit or window shopper.

I get competition. There's so much competition on Etsy with stolen art and low level mediocrity designs selling waaaaaay over the designs and products of some really amazing talents. I'm over Etsy. I had high hopes for Printify but I'm losing that hope. I should at least be getting lookie-loos but NOPE.

Is there a secret code or button to get seen in the printify market? I am not sure how or what or why?

The WHOLE idea for going through the trouble of setting up the store front inside the Printify marketplace... was to get Printify customers to see the store front in the Printify marketplace! But it hasn't happened at all. Zero view. No customers. No money. Zilch. Nada.

So far a fruitless effort. It's supposed to be a free thing but of course they offer tiers. Is it...pay to be in the premium club or hahaha you get nothin?

I really do not know. Free shop? Printify Marketplace footprint? Well sure. You get that and a bunch of crickets. There's always a catch. The site and app are great! Great concept great idea, anyway. I really DO like Printify! But, not too much faith in their free plan.

Tell me what to do if there IS anything I can do, please? I mean, short of paying to get in the club. I already know that more money means more attention, but I'm an old 20th century scrappy city kid who likes to earn my seat and prove my worth. I will change my review if I ever get any actual help or traffic.

Peace.

They charged me double every month since last may. They had access to 2 cards and used them both. When I noticed it they sent me some lame excuse. Then they sent another excuse that didnt fly either. Then they said i had 2 accounts. Why do you need 2 accounts ? That was bull too. I had 2 but I didnt add it, they screwed that up but still refused to rectify it. I kept at them then they just cut my account off. Of course right after they took the payment out. Ive never dealt with such blatant fraud. Dont do it, its a nightmare. Internet crime syndicate. Their mockup partners are no better. That cost 9 months work and 300+ product. Like getting things off the ground isnt hard enough in this biz. I doubt you need the added headaches

The only reason they are getting two stars instead of one is because I have actually received some awesome prints from the third party print houses that they contract but their customer service is very slow and they request the same information over and over again even after you've provided it, I assume in hopes that you forget about it. Lost a good customer in me over something that could have just been resolved with an apology and a replacement sample of the correct size without white ink smeared on it.

The quality of printing was really poor. fuzzy and unclear one of the sweatshirts looked had been used as it had some pilling.

good

C'est ma toute première expérience avec vous. J'espère que ça va marcher.

changing profiles, emails, and creating for beginners is very unintuitive. Customer service is very weak

I decided to give Printify another shot after they (twice) delivered my product to the wrong address last Summer. On top of that, it took them several days to respond to my support requests. But since that was almost a year ago, and they do have a good catalog, I decided to give them another chance.

Unfortunately, not much seems to have changed. Several times over the last few weeks, the app has displayed a message: Printify users are very active right now. We have received your submission and placed you in a queue. In fact, this happened again at 1:30 this afternoon - hardly a peak time for uploading. It's now 11 pm, and none of the products that I uploaded have gone through. If Printify gets overwhelmed with simple uploading, then how do they handle all other aspects of their business? I gave them another chance because everyone makes mistakes, and I hoped that they'd gotten better. Unfortunately, not much seems to have changed.