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I’ve used Printify on and off over the years, and there are both positives and negatives.
Overall, the products are good quality, and the prints usually turn out well. That said, I’ve encountered a few issues where the work felt sloppy. On the bright side, the design tool is user-friendly, and the mockups look fantastic.
My biggest complaints are about the pricing and shipping. Some items, like postcards, are priced ridiculously high—I suspect it’s to make their “premium” pricing option look like a better deal. Shipping costs can also be inconsistent. For instance, shipping postcards and stickers just don't make sense, but shipping for journals seems more reasonable.
Lastly, turnaround times are longer than advertised. While they often claim 1-2 days, you should realistically expect 4-5 days, and if your order still isn't ready by end of day Friday expect it to go out next week.
It's really hard to advertise a correct processing time for customers so it's best to say 4-5 days in my opinion.
Thank you so much for sharing your honest feedback, it means a lot to us. 😊
We want to provide some clarity: the average production times shown on our products are calculated based on the last 30 days of data. That said, production can vary from 2-5 business days depending on factors like order quantity, the complexity of print areas, quality control, and the season (especially during the holidays). We understand how challenging it can be to communicate accurate processing times to your customers, and we’re here to support you in any way we can.
As for pricing, we hear you. We know that some products could be better priced, and this is something we’re actively working on. Our team is constantly looking for more suppliers to offer a wider range of products with more competitive pricing. We’re hopeful that we’ll have good news to share on this soon.
Thank you for sticking with us and for helping us grow. Your feedback is invaluable, and we truly appreciate your patience and understanding 💚.
easy to use just wish the prices were better to be able to do a cheaper price and still make a good profit
Thanks for sharing your feedback! 😊 We’re glad to hear that you find Printify easy to use. We understand that pricing is crucial for creating competitive products with good profit margins. With a variety of print providers and price options, you can choose the best fit to help meet your pricing goals.
If you’d like assistance finding the right provider for your needs, we’re always here to help! 💪
Can’t figure out how to connect Printify to my godaddy domain / website. There fore paying for Shopify to add Printify to.
We're sorry to hear about the trouble 😔!
Our team has reached out to assist you with connecting Printify to your GoDaddy domain/website. 😊 If you have any further questions or need additional help, please feel free to get back to them. 💚✨
Would like the ability to download mockups. Also one annoying thing is when you type in the product details, e.g, title, description, etc., but then select the Edit Design link, all of your updates are lost. Slightly annoying.
Thank you for your feedback! 😊 We understand how frustrating that can be and appreciate your suggestion about editing product details. We'll definitely look into improving this experience. Your input helps us get better! 💚
The t-shirt mockups are confusing. They go from an illustration to real or humans. The graphic looks small on the illustration and huge on the real images. I have to keep adjusting them back and forth until they look good.
Posted image adjustment is not available without a total reset of the submission. That's a pain. It's would be nice to be able to adjust just the image without starting over.
Thank you for your honest review!
Feel free to reach out to our support team at any time, they will be able to explain the whole process in detail!
Absolutely love the products and ease of using the design program. Prices are too high when you include shipping for there to be any meaningful profit. Unfortunate because this would definitely be my goto pod store.
Thank you for your feedback! 😊 We're so glad you love the products and design program. 💖 We understand your concerns about pricing and shipping, and we’ll definitely take this into consideration. 🙏 We truly appreciate your support and hope to improve your experience!
I don't like how the prices will go up even though I haven't had any customers yet and haven't used the app even for a year
Thank you for your feedback. We understand your concern about the price increase, especially when you're just getting started. 💚 We'll pass this along to our team, and we appreciate your patience as we work to improve the experience for everyone. 🙏
Could be better at handling TikTok shop but customer support is the best I’ve dealt with.
Thank you for your honest review! 😊
Needs more variants in phone cases models
Thank you for your feedback! 😊 We'll definitely pass along your suggestion to the product teams 💚. We're always working to improve our product selection! 🙌
In reality, it's not a perfect POD tool; many have various limitations. However, they do offer conveniences that make them suitable for beginners.
Thank you for your review!
In case any assistance is necessary, feel free to reach out to our team at any time. We're always happy to help!