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This app is complete garbage, top to bottom. I used this looking for an alternative to my pervious drop-shop T-Shirt app. After using their glitchy creation process, I created a design and order 3 sample tshirts. When the shirts came, not only was the quality poor on the print but the print melted and stuck together which ruined the shirts. I reached out to their JOKE of customer "support" org only, after 3 tries to get a partial refund. Don't waste your time with this joke of a company
The integration between Printify and Shopify is seamless. I create a product in Printify and publish it, and it appears on Shopify within a few minutes. Very happy with it so far and the product pricing is very good too! I market mostly to parents, so I want to charge as little as possible so they can get what they need for their kids.
Thank you for sharing your experience 💙! We're thrilled to hear the Shopify integration has been working smoothly for you and that our pricing helps you keep your products affordable for your customers. Wishing you continued success 🚀!
there is written that the back and al poker cards are editable but in fact you can make only one card only the front and they will bring you 52 same image card with the back that you cant edit, so dont use it
Thank you for sharing your feedback. We're sorry to hear the poker cards product didn't meet your expectations. We'd like to look into this and clarify the product setup. Please reach out to our Support team with the product details so we can investigate and help. 💙
The inability to speak with a person makes seemingly small issues march larger. We have to use Gemini, Youtube, and other resources at times to find the answers to our questions. We understand that they want to keep the cost down and having actual customer service reps to answer a call over mundane issues is expensive. Even Google and Meta have live people to help if only to help escalate issues faster or to the appropriate department. Once we have a steady customer base we are going to look into production on our own as Printify doesn't have the customer support we require at times.
Thank you for your feedback 🙏. While we don't offer phone support, our team is available 24/7 via live chat and email, and we'd encourage you to reach out whenever you have questions. You can also connect with other sellers in our Facebook Rockstars group and the Printify Sellers Club, where mentors work 1:1 with sellers to help grow their businesses. We appreciate you sharing your thoughts with us.
Very easy to use and the AI tools for better listing titles, tags, etc definitely help bring traction to my online store.
Thanks for your feedback 😊! We're happy to hear you're finding the platform easy to use and that the AI tools are helping support your store's growth. Thanks for being part of Printify 💜!
Ridiculously slow support response times. I have been waiting 4+ days for a reply to a support ticket related to poor print quality reported by customers. In the meantime, we continue to take orders not knowing if there's a problem with the artwork or the print network providers. They claim 24/7 support, but I think 24/7 is how many days/weeks it may take for a response. How does a business survive in 2026 with customer service this poor?
Sorry you’ve been stuck waiting this long. We understand how important it is to get faster updates, and we always try our best to help as fast as possible. Some cases take longer because they need to be checked with production partners, but we agree the communication should be better. We’ll pass this feedback along to the team 💙!
The overall experience is pretty good. But I think the app lack some features aiming to more control over how to organize collections of products. The app should have the possibility for grouping products in folders or collections. This way users can have more control on how we organize and access the products we create.
Thanks for the thoughtful feedback 💜. Better organization tools can make a big difference, and we appreciate you sharing ideas like folders and collections to improve product management ✨.
It is easy to design products and the good things is, most of the product descriptions are already in place as they should be. I love it, even though small windows keep popping up when you are in the middle of something else.
Thanks for sharing this 💙! We’re glad the product creator and ready-to-use descriptions are helping your workflow, and we appreciate the feedback about the pop-ups too ✨.
Love the ease of finding products and creating unique merchandise for my store. Just wish there was a better way to reduce shipping for my customers if items are coming from the same printer. Other than that, very easy and smooth experience
So glad you’re enjoying how easy it is to create and find products 😊.
That’s a great point about shipping, we’ll share it with the team as it could really improve the experience. Thanks for the thoughtful feedback 💚!
Great to use but within the designing process in lettering design it needs to be more available to making the text more fun with outlines
