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After 2,5 months of many messages and false promises in the end regarding the shipment process, NOTHING changed and big radio silence.. so disappointing :-(
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shipping time within Europe is ridiculously long and makes it impossible to sell within your own country. If you complain about this, you hear nothing back. I unfortunately have to switch to Printfull. 5 working days delivery time versus 15 days. Lower quality, but Printify's environmentally damaging shipping method and the shipping time involved is just not explainable. Just started and already can refund customers because it takes too long. If jumpers are not accepted by the customer after more than 15 days, they disappear, as does my money. The 2 stars rate is because the app itself works very well and the printers do a good job. Too bad Printify doesn't seem to want to dive into the shipping method. For US I will keep Printify, but the Premium to have multiple shops I am cancelling.And please Printify don't say hereunder you will look into it, because I know I don't hear anything back. Please change your shipment method within Europa, faster delivery would be beneficiant for both sellers and your company.
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with our shipping time and appreciate you bringing this to our attention. We take these matters seriously and will be looking into it. Our goal is to provide the best service possible to all of our customers.
We will be reaching out to you shortly to address your concerns and resolve the issue. Thank you for your patience and understanding.
It really is an amazing app. Many features to grow your business and many helpful tips. Pricing is good and really helpful for small businesses.
Thank you for your review, we truly appreciate it!
Awesome app. great job. Though having better looking mockups would help tremendously
Makes being a beginner easy! I am a newbie to the app. Looking forward to exploring more. Thanks so much!
Thank you for your great review!
We are glad to have you with us. Our team is working around the clock to provide you all the support you need. Wishing you all the success!
Very easy to use, I'm a total beginner and have had no problems! Tons of great products to choose from.
It's took 2 months for orders to go out and now you can't ship to anywhere without a restriction. I get nasty emails from customers and there's no way to contact them to see whats wrong or how to fix the issue.
Hello,
We are very sorry to hear about that. Some of our print providers have some restriction caused by the current health crisis, but we work hard to keep the business running as smooth as possible. We appreciate our customers, therefore, one of our managers will be in touch with you within he next 24 hours to see how we can make it right for you.
App worked fine for an month now it doesnt work at all , its time to leave Printify .
We use Printify for almost everything. We have built our entire business off of this platform and we couldn't be happier.
We are enchanted to hear that you like our services. We are working hard to deliver the best of our clients and we are always happy to hear that our customers are satisfied. Good luck with your sales and if you need any help, do not hesitate to contact us anytime!
Great service, amazing support with helpful team on hand (actually really fast). I love how these guys print on quality materials like lexan plastic with full coverage ink on phone covers - thats a winner for me!
Awesome app for Shopify makes designing my custom products easy