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This app is complete garbage, top to bottom. I used this looking for an alternative to my pervious drop-shop T-Shirt app. After using their glitchy creation process, I created a design and order 3 sample tshirts. When the shirts came, not only was the quality poor on the print but the print melted and stuck together which ruined the shirts. I reached out to their JOKE of customer "support" org only, after 3 tries to get a partial refund. Don't waste your time with this joke of a company
there is written that the back and al poker cards are editable but in fact you can make only one card only the front and they will bring you 52 same image card with the back that you cant edit, so dont use it
Thank you for sharing your feedback. We're sorry to hear the poker cards product didn't meet your expectations. We'd like to look into this and clarify the product setup. Please reach out to our Support team with the product details so we can investigate and help. 💙
I do not recommend them. They do not have reliable vendors who ship on time. They often just create shipping labels to make it seem like orders have been sent, but there are no clear timelines for when items will actually arrive. They tend to defend their partners and do not show concern for the customer experience.
This app is so broken, it's ridiculous.
- Almost all the same features as 5 years ago, no development happened.
- API has issues and doesn't work properly.
- Product copying issues
- You have no way to look up the products that are synced if you want to link a lot of external products.
- Outages where you are not able to work.
Buy hey, offering a premium subscriptions for not having even basic features working properly is the way to go these days I guess. This app is stuck in the stone age and probably will be there forever.
Even if you try to automate something with a chrome extension because the plugin has a severe lack of features, your limited to the fact that's it's also broken and unreliable. That's crazy, as soon as you have more than the most basic setup, it failes.
No one will ever contact you if you have an issue with an order. You start a small business and expect support from your vendor but Printify is not a partner to you nor will you get any support. They will let issues ruin your business.
The inability to speak with a person makes seemingly small issues march larger. We have to use Gemini, Youtube, and other resources at times to find the answers to our questions. We understand that they want to keep the cost down and having actual customer service reps to answer a call over mundane issues is expensive. Even Google and Meta have live people to help if only to help escalate issues faster or to the appropriate department. Once we have a steady customer base we are going to look into production on our own as Printify doesn't have the customer support we require at times.
Thank you for your feedback 🙏. While we don't offer phone support, our team is available 24/7 via live chat and email, and we'd encourage you to reach out whenever you have questions. You can also connect with other sellers in our Facebook Rockstars group and the Printify Sellers Club, where mentors work 1:1 with sellers to help grow their businesses. We appreciate you sharing your thoughts with us.
Ridiculously slow support response times. I have been waiting 4+ days for a reply to a support ticket related to poor print quality reported by customers. In the meantime, we continue to take orders not knowing if there's a problem with the artwork or the print network providers. They claim 24/7 support, but I think 24/7 is how many days/weeks it may take for a response. How does a business survive in 2026 with customer service this poor?
Sorry you’ve been stuck waiting this long. We understand how important it is to get faster updates, and we always try our best to help as fast as possible. Some cases take longer because they need to be checked with production partners, but we agree the communication should be better. We’ll pass this feedback along to the team 💙!
horrible application, horrible customer support, HORRIBLE print quality. Not one shirt i've orderd through printify has held up. using printify = damaged brand.
Options are limited and kids clothing need short clothing options that are not available here.
Thanks for your feedback! We appreciate the suggestion and will share it with our team as we continue expanding our product selection 💙 .
I deleted and canceled this app last year and have been getting billed the entire time since. Just got a charge for around $40 USD and have not used it since last year.
Please help!!!
Thanks for reaching out. We're sorry for the confusion. Printify doesn't charge for installing or using the Printify app. It looks like this charge is from Shopify, so we recommend contacting Shopify Support to review your billing details 🙏.