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Have gotten numerous orders wrong or messed up, as well as shipping taking too long for tik tok. Printify choice is always having out of stock or has less variants than others.
We're sorry to hear this 😞. We understand how important reliable fulfillment and shipping are for your business. Please reach out to our Support team so they can review the issues you've experienced and assist further. We appreciate the opportunity to help 🙏.
Ma boutique printify ne se connecte pas à shopify
Avoid double charge by both Shopify and Printify
Thank you for rating us 😍!
Good quality productions, greatly misleading "lead times" and poor customer service.
They have a product that I source (a blanket) and they advertise an "average production time" of 1.4 days and 2-5 business days for shipping. I based our Mothers Day sale off of what they advertise.... suddenly that 1.4 days production time turned to 11 or 12 days after my orders were placed. They even had the nerve to say "it's just an average, not a guarantee".
Averages don't sway by 10x.
No offer to help at all. I asked for a partial refund (since I'm going to need to refund my customers) and they declined to even offer that.
Bad customer service from an apparently unreliable company who admittedly provides good quality products.
Thank you for your review.
For us to address this properly, would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA ?
This will help us to find your account and reach out to your directly!
The quality of printing was really poor. fuzzy and unclear one of the sweatshirts looked had been used as it had some pilling.
We sincerely apologize for the disappointment you've experienced with the received products. 😔 Providing high-quality products and ensuring customer satisfaction are of utmost importance to us.
We'll be reaching out to you shortly to resolve this issue promptly.
The only reason they are getting two stars instead of one is because I have actually received some awesome prints from the third party print houses that they contract but their customer service is very slow and they request the same information over and over again even after you've provided it, I assume in hopes that you forget about it. Lost a good customer in me over something that could have just been resolved with an apology and a replacement sample of the correct size without white ink smeared on it.
We sincerely apologize for the challenges you've encountered with our customer service 😞, and we appreciate your honest feedback. Your experience certainly falls below our standards, and we want to assure you that we take your concerns seriously.
Our team will be reaching out to you shortly to address this effectively and work towards a resolution that meets your expectations. Your satisfaction is our priority, and we're committed to learning from this experience to improve our services.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right 🙏.
This app doesn't integrate with shopify well. Order's get cancelled without notice and fulfillment doesn't automatically happen as configured in settings. Now, all of my linked products in shopify have disappeared from printify list and there's no way to amend or correct product errors. I'm refunding three orders and removing this app. There's simply better print on demand services that perform as needed.
We are sorry for the inconveniences created. Due to the current health crisis, there are a lot of changes that happen on daily basis. We are aware of the fact that this may bring some inconveniences to the merchants, but we are actively working on changing that. We want to make things right for you, therefore, one of our managers will be in touch with you within the next 24 hours. Thank you.
I still don't know how if I have to hit save product everytime I change the color of the font for a specific tshirt or if it saves itself. Very confusing.
Shopify is showing that the Printify app is unsupported. I am surprised and disappointed as well. i was not expecting this.
We apologize for any inconvenience you experienced due to the temporary technical issue that caused the Printify app to appear as unsupported on Shopify. Both our teams worked diligently to resolve this issue, and it should now be back to normal. We appreciate your understanding and thank you for your patience during this time. If you have any further questions or concerns, please feel free to reach out. We're here to assist you 🙏😊!
App worked fine for an month now it doesnt work at all , its time to leave Printify .
