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Without a doubt, Prive deserves a solid 5 stars in my book! The analytics and forecasting features it offers have proven to be a goldmine of information, allowing me to make smarter decisions for my business. What's even better is how user-friendly the whole experience is – navigating through the app feels like a walk in the park, even for someone like me who's not a tech expert. Let's not forget the implementation process – it was smooth sailing thanks to Prive's straightforward setup. If you're on the lookout for a game-changing subscription app that covers all the bases, Prive is an absolute winner!
We love this platform! Nothing compares to Prive. The capabilities are best in class, along with their team. Onboarding and migration from Recharge was a breeze. Highly Recommend if you plan on scaling your subscription model with a top subscription partner.
I would 100% recommend Prive to any brand offering subscriptions. We were on Recharge for 3+ years and finally decided that it was time to move away from that archaic platform.
Prive has been a breath of fresh air in the subscription space. Their support is phenomenal (should out to Kai, Edgar and Claudia), their features are exactly what we need, and the analytics actually load (*cough cough* Recharge).
Half of our business is processed through subscriptions, so migrating platforms can definitely be an intimidating task, but the Prive team has made the transition incredibly smooth.
Prive > Recharge
Thank you so much for the wonderful review, Soul Team! We are so glad to be working with you and are pumped for some rocketship growth together!
Prive offers robust subscription features and addressed some of the main issues with our previous subscription provider. Big fans of the password-less log in, native checkout, clean reporting, and unique gifting capabilities. Not to mention, an awesome team that took care of the entire migration process for us!
Thank you so much for the review! It's such a pleasure to work with you! 🚀
After learning about Prive through a webinar that we joined about subscription services, we knew that when we were ready to have subscriptions, Prive was going to be the service that we went with. Since signing up this past week, we are so happy we did just that! The experience and onboarding process has been really seamless and the Prive team makes themselves readily available to answer any questions you may have. They also reached out to set up a 30 minute meeting to run through the platform and additional questions. We can't recommend Prive enough! The platform is very straightforward, simple to use, and the customer service is amazing! Totally recommend.
Thank you so much for the great feedback! So glad we were able to help get you onboarded and can't wait to help with continued growth!
We switched from Recharge to Prive for our baby diaper startup, Kudos, and we've never looked back! Beyond having an incredibly responsive customer support team, Prive has greatly simplified and improved the experience for our customers. Before Prive, at least 15% of our support tickets were from users confused about how to log in to manage their subscription. Ever since implementing Prive and their seamless email/phone code check-in, the number of support tickets around this has dropped to almost zero. Similarly, not having to duplicate discount codes or worry about two checkout processes has greatly streamlined business operations for us. The team at Prive is extremely talented and with more analytics and consumer insights ahead on the product roadmap, we feel confident knowing that Prive is going to be covering all of our business subscription needs!
Thank you so much, Kudos team! It is such a delight to be able to work with you. We are so glad we have been able to help and are energized to continue crushing all your subscription needs!
Awesome app and customer service! We're so glad to be using prive to help us grow our subscription business. Definitely recommend to any e-comm business!
We love to hear it! Thank you so much for your partnership. We are excited for the growth!
After sitting down and working with your team - I SUPER appreciate their help on a Sunday! The app still doesn't bundle the way I was told it does when I got it. I opted to go with another app that has more flexibility, more docs, and is at a lower price point. I understand you all usually work with enterprise clients, at that scale an onboarding call is likely appropriate. For SMB, an app should be able to onboard without having to schedule a call. That would be more of my time spent to find out this app doesn't do what I am looking for, in that time I can get another app set up and running. Thank you for the help, all the best on your journey with this app!
So sorry to hear you had this experience! For onboarding, we typically like to setup an onboarding kickoff and get access to your theme so we can do the setup for you as we are focused on white-glove onboardings. Our team has reached out to schedule an onboarding so we can align on your goals and help!
I use Prive app for subscription service. I recommend working with Prive team since they are hard working folks that response fast and make better product with each update.
Thank you for the review! So grateful to work with a wonderful team like yours!
I needed a flexible and more detailed subscription app compared to what is on the market and Prive has been able to check off all the boxes of features I need. Their support is great and the team is very flexible and helpful to improve the product and user experience.
Thank you so much for the review! We are grateful to have you as a partner! :)