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We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one.
Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready.
While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.
After the success we had with Prive on our DTC channel we implemented a new option for our wholesale customers to subscribe with certain incentives to reduce the amount of work for our team. The team is always there ready to help, if there is an issue or a bug it's fixed in less then a day, and they are an overall great partner.
Thank you so much, Nekohama team! We are honored to partner together and are thrilled to be a part of your growth journey!
We transitioned to Prive from Recharge. This app is MUCH better integrated. The team helped us through the transition and we've had no issues since we switched.
We have yet to check out the affiliate marketing function, but are excited to transition that as well.
Thank you so much, Pacha team! Excited to be a part of your growth journey!
The Prive team made our transition to their platform seamless! Beautiful interface, incredibly resourceful account managers, and very happy customers. Our month-over-month subscriber growth rate has never been higher and Prive is to thank for that!
Thank you so much, ZOA team! We are honored to help power subscriptions for your stores and cannot wait to keep the momentum going!!
An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform.
Highly recommend Prive - you won't regret the transition!
We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works!
Thank you so much for the feedback- excited to keep that growth journey going!!
Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.
It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times.
Otherwise great!
Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!
We have loved working with the Prive team- a great subscription app choice!
We are really excited that we found Prive. The integration into Shopify was a seamless one. Big shout out to our account manager Kai. She was easy to work with and held our hand throughout the process. I highly recommend Prive for those with a subscription model business.
Everything in life (& business) should be this easy!
Thank you so much for your feedback- so sorry you were looking for a phone number. While we don't have a call center currently, all of our clients have dedicated contact information for each individual customer success manager. If you have any issues, please do not hesitate to contact your CSM directly and we will respond ASAP. I know our team has since reached out to assist, but do let us know what features you are looking for and we will be so delighted to help. We are dedicated to making sure your positive experience is sustained and hope we can make up for the frustration you experienced today.