Privy ‑ Pop Ups, Email, & SMS

You do not ask for a review when you have not let the user try the app first for some time. For that reason I give you one start. As I do not know if is going to serve my needs.

its way to early to make a review, i have no idea what im doing yet.

The new pricing of this App is ridiculous considering I don't use it for email campaigns. Going from a FREE app to being $70 a month based on PAGE VIEWS alone?! Ridiculous. Uninstalling and finding a different App. Now they'll get new customers who will pay the outlandish fees because of the high ratings from customers who used the App when it was free. Really poor, extortionist practices. I am so unimpressed. I was willing to go to a paid plan, thinking it would be 5, maybe 10 dollars a month. Nope. Absolutely not worth the 70-200% markup they're now charging customers.

Had to turn it off because it wasn't syncing with shopify. Potetial customers saw wrong information and made me look like a liar or a cheat. Multiple emails and messaging and no reply. Even shopify reached out for me, and still no reply after a week. Caused us to waste money on a relate social campaign.

I've been using Privy to capture customer emails for 12 months. About a month ago, Privy simply turned off the function to collect my customer data and gave me no warning either prior or even afterwards that it had done so. I investigated the 'lost data' myself (because I noticed a sudden drop in sign-ups) and was given the run around by Privy for 2 weeks before they finally admitted pausing my Privy campaign because I've now hit some sort of milestone not included in my current plan. No warning was given to me prior (to allow me the opportunity to upgrade and continue the campaign) and they didn't even tell me afterwards - instead they made other excuses for 2 weeks before finally admitting the truth. I've lost valuable customer data as a result. Privy is simply not worth the risk to your business.

asked for a review before i even had a chance to try the app

Horrible customer service; No one responds timely. The popup stopped working. too many issues. The help guide is not user friendly. I wish I were able to get someone on the phone for support.

5-Stars when it was free. Now, as others have indicated, it's REALLY expensive per month based on our page views. We're off to find another more reasonable option.

mal !! se cae la pagina todo el tiempo, no me deja enviar ningún tipo de campañas, pago el plan y me dice que no lo he actualizado, hasta el momento mala experiencia

Used to be wonderful. Now they've gotten disgustingly greedy!!!! Went from a free app for simple email pop-ups, with reasonable prices for upgrades, to now a literally useless app for anyone with any remote amount of traffic to their website. Went from free to $70 a month just for a single damn pop-up! Outrageous. Cancelled and moving on to another FREE app for a simple damn email pop up. Reevaluate your decisions. You would have got more money out of me by offering small reasonable add-ons, than gouging all your highest traffic customers forcing them to move to other reasonable and often FREE apps that do the same thing!