Arvostelut (24 921)
Tarkenna
-
Luokituksen mukaan
Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.
I used this app during an important campaign and did not have any email addresses added. I found out afterwards the app had disconnected. Very frustrated w
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.
Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.
Hi there,
Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.
Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.
The app displays at 325px width on 320px width phone screens creating a horizontal scroll - a coding issue when I looked into it. Even if I override the CSS to set it to 320px the app still creates a scroll bar based on the initial 325px setting.
After contacting support I was told in a condescending tone that the app was performing as intended, and I should try adjusting the settings to fit the screen size - which would result in the window displaying at 320px on all screens - not scaling the entire pop-up as it should be coded to, and indeed is on every other screen size. Support seems either incompetent or uninterested in helping solve the problem properly.
Uninstalled and switched to Mailchimp forms.
Guys, I haven't even setup my first popup and you're already asking for a review. Not cool.
P.S. I don't have time to come back and readjust this review so you just shot yourself in the foot.
P.P.S. Yes, I have time to write this review.
i just installed it and these crazy app is asking for review in first mins, they are insane simple.let me use it first till that only one star to make me crazy
I'm not even sure if the app is working, I installed it a day ago and now I can't access my items available on my site.
I've been trying to get something resolved so I can start using abandon cart. to have to wait up to 36 hours to get assistant doesn't make sense. I have a company and my turn around time is 24 hours responding within hours. very disappointed in the turn around time.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
not so great so far, a lot of bugs, the plans are not clear, and I'm still looking for a way to have some futures. We will give it some more time but if it will keep on the same way we will have to look for an alternative ... even this pop us is buggy
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training