Arvostelut (24 921)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 75 % arvioista on 5 tähteä
  • 17 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
2. marraskuu 2020

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
Indonesia
11 kuukautta sovelluksen käyttöä
Muokattu 4. lokakuu 2019

I used this app during an important campaign and did not have any email addresses added. I found out afterwards the app had disconnected. Very frustrated w

Rentals Coach
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Privy Operations vastasi 7. lokakuu 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

9. helmikuu 2023

I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.

8 Cool Cats Jewelry Shop
Kanada
11 kuukautta sovelluksen käyttöä
Muokattu 10. kesäkuu 2022

Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.

Hystar
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Privy Operations vastasi 11. heinäkuu 2022

Hi there,

Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.

Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.

Muokattu 20. huhtikuu 2018

The app displays at 325px width on 320px width phone screens creating a horizontal scroll - a coding issue when I looked into it. Even if I override the CSS to set it to 320px the app still creates a scroll bar based on the initial 325px setting.

After contacting support I was told in a condescending tone that the app was performing as intended, and I should try adjusting the settings to fit the screen size - which would result in the window displaying at 320px on all screens - not scaling the entire pop-up as it should be coded to, and indeed is on every other screen size. Support seems either incompetent or uninterested in helping solve the problem properly.

Uninstalled and switched to Mailchimp forms.

Pushing Pixels
Yhdistynyt kuningaskunta
11 kuukautta sovelluksen käyttöä
24. elokuu 2018

Guys, I haven't even setup my first popup and you're already asking for a review. Not cool.

P.S. I don't have time to come back and readjust this review so you just shot yourself in the foot.
P.P.S. Yes, I have time to write this review.

Furry Legs
Australia
9 kuukautta sovelluksen käyttöä
20. tammikuu 2017

i just installed it and these crazy app is asking for review in first mins, they are insane simple.let me use it first till that only one star to make me crazy

Doublefashionshop
Yhdysvallat
9 kuukautta sovelluksen käyttöä
30. syyskuu 2018

I'm not even sure if the app is working, I installed it a day ago and now I can't access my items available on my site.

Crafty Design by Lee
Yhdysvallat
9 kuukautta sovelluksen käyttöä
4. kesäkuu 2019

I've been trying to get something resolved so I can start using abandon cart. to have to wait up to 36 hours to get assistant doesn't make sense. I have a company and my turn around time is 24 hours responding within hours. very disappointed in the turn around time.

Donata Skinfood
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Privy Operations vastasi 5. kesäkuu 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

Muokattu 13. kesäkuu 2019

not so great so far, a lot of bugs, the plans are not clear, and I'm still looking for a way to have some futures. We will give it some more time but if it will keep on the same way we will have to look for an alternative ... even this pop us is buggy

ELIZABETH BUENAVENTURA
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Privy Operations vastasi 14. kesäkuu 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training