Privy ‑ Pop Ups, Email, & SMS

Not happy that by DELETING the App from Shopify is NOT enough to get rid of your App !!! I was shocked to receive another email that I have to do another step to remove the subscription entirely ! Negative experience, bad trick to even try to secretly charge after free trial. I should NOT see any charges on my card (as I clearly deleted way before expiry of the trial). I dislike how I will now have to take the trouble to check my card transactions, such a waste of time. Wished I never downloaded the app!

really slow to use and seems very basic. not too sure if ill use this for much longer. very generic designs

u can't test anything on the "free" version

Here one of the first negative reviews I've ever left. Privy is screwing up my website. Whenever Privy is active, it does not let me banner image load in Chrome. It is incredibly challenging to open up a flow of communication with customer support. Every time I write them, they forget what I had said earlier. I have 2 threads with customer support going simultaneously. Over 50 communications back and forth in just one of the threads. I'm switching to another platform.

Terrible! Spent 2 hrs building a pop up only to have to start all over because of bugs in their system. Images can't be removed or changed because the corner radius slider overlaps the buttons. Not mobile friendly so don't expect to work on the go unless you carry a computer everywhere you go. How they got so many 5 star reviews blows my mind! Worst app ever. Stay far away from them.

Did love this app until they changed their pricing to page views. I'm a small retailer of food in Scotland, they tried to tell me I'm receiving more page views than the entire population of my local city, I doubt that.

Upon further research I discovered I'm getting thousands of hits from a county named Boardman, United States on a Linux machine. So this spam attack, if using Privy, costs me money using their page view/session approach even though this spam attack had a 100% bounce rate.

Please amend this Privy, you can't penalise people for receiving spam attacks, or is it you doing it yourselves increasing the spend of your customers????

Just started using it so I don't know yet

it just crashed while setting up..fail..will have to find another app in shopify app marketplace..sorry

nottttttttttttttttttttttttttt happyyyyyyyyyyyyyyyy enough for now

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