Arvostelut (24 921)
Tarkenna
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Luokituksen mukaan
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the free version popup control doesnt work
Nice application. Although you have to do the review too early. I've only had in on my store for a day.
Money heist alert!!
Be super aware before you activate the paid plan. Privy has the most ridiculous policy that says, removing the app does not automatically stop the billing. We tried the app and uninstalled it the same month, the billing keeps rolling. Privy support will not refund all the extra charges, although they can clearly see that we didn’t take advantage of the app at all after removing the app, Yes, we are responsible for not carefully reading the policy but Privy can easily correct this by verifying and refunding full payment. Their policy doesn't make sense at all and it almost sounds like a trap. UPDATE from 1 star to 3 star: After seeing the initial review, Privy's billing team verified our last login to the app is actually same as we claimed(last year), they refunded all the remaining amount. The whole experience can be a lot better should their support team make the proper refund in the first place. I wish Privy will consider changing the "removing app doesn't auto remove billing" policy as that is still a big trap to any Shopify store owner. Or at least alert the owners with email or something after the app removal.
Thank you for sharing this feedback. As you mentioned, we do have this noted in our policy, but we do understand your frustration and would love to work with you to turn this experience around. A member of our team will be in touch shortly.
So far okay - Just testing it out at the moment. Seems to have some useful features! Hope it will help me with my sales.
I haven't used it long enough to give a thorough assessment; however, so far I like it. I just start using today.
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training
So far so good... Only just trying out the app will give a larger review once been using for a period of time
would of given more stars if the app had of given me a chance to use it before asking for a review might change this to five stars later as it seem to be so far so good.
its ok, a bit bland and a bit confusing about how to do anything.
cool app so far still learning though i would like to get back to learning but the pop up keeps showing up lol. I would like more time to learn more I am currently looking at the YouTube tutorials now. I am also learning the email mail out options a bit more!
Thanks for the feedback and review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training