Privy ‑ Pop Ups, Email, & SMS

APP is NOT WORKING!! It won't even let me install it! I get an error that says that page has been ghosted!!! I'm considering changing. I thought the charge was 15.00 a month, they've been charging me $30.00 a month for a year! Plus, I just tried to open the app from my shopify store and it's not working. I'm going to use a different email platform. This is no longer working for me.

READ THIS if you are an Infusionsoft user or somebody wanting to save some money on monthly fees. We considered Privy when looking for an IS friendly pop-op. Paid version of Privy is overpriced compared to MailMunch. If you're looking for a good popup that is competitively priced, check out MailMunch. They (Privy) offered a sales price to us when we first signed up, but the day after it was no longer available and twice the price. It was easy, but really all PopUp apps are well designed. Money saved is added margin, so we looked for another option and glad we stumbled upon MailMunch. Great service, awesome analytics, and an outstanding alternative product.

The youtube video on setting up is not applicable with the trial membership, also it's not current and still lists Mail Chimp instead of other companies. Since I am beginning this process on my own I would have liked better instruction.

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Popups, tags, campaign stopped working all of a sudden a while ago. Can't even log in to my Privy's account to see what happened and try to fix it. Can't get past the home page. It was all working great for a month or so and then everything stopped and I don't even have any access to fix it myself. Sent a message through their messenger weeks ago and never got a reply. Just tried again, hopefully they can help this time

Difficult to use
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not sure what happened. timed out. so I don't know if it is good or not. I was trying to make a campaign tried to give one star but wouldn't let me

I think it could be a lot more user friendly, the templates are not great, I would like them to look more professional

good
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Not as impressed as I was at first. I was so excited to see a spin the wheel campaign and something that my startup could use for free! However, when using the free version, I've had campaign parameters change after saving multiple times. I hate that my customers don't get an email with the code they won. I have to upgrade for that option. That seems like it would be a standard feature given people need to remember the code they want to redeem. Also really disappointed that customer support was not available during their claimed hours. When I finally got help they don't seem to have current or correct information as I was sent a "how to" that was outdated and from 3 years ago and no longer worked. Maybe the upgraded version is better but my first experiences have been less than stellar.