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We love PRIVY!! It has been a pivotal tool for our Shopify e-commerce platform in driving sales for our independent beauty brand.
PS: Jose was super helpful and responsive to our tech issue. Love that they are readily available, every time I've sought help.
Excellent customer service
Love using Privy & received great support getting my domain verified quickly & easily.
We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.
Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.
Jose helped me today he was very helpful and professional . Privy is a great app for everyone they have great customer service to help you with your business and will guide you step by step.
Thank you, Privy, for the excellent service in embedding the TXT code.
Thanks to David Sanchez for quickly resolving the issue and assisting me until everything was fully sorted out.
Much appreciated,
Yoram Kadesh
Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!
Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!
Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.