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l'application Bug énormément, elle plante des qu'on veut ajouter du texte... c'est vraiment chiant et ça fait perdre du temps car on doit tout recommencer à chaque fois ! bof bof
Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at support@privy.com and someone can give you a hand as soon as they're online.
why ask me for review and I still don't know how to use it yet?
This app seems to work for my purpose, but when you got problem in configuration, you will never receive a correct reply on time.
Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at support@privy.com and someone can give you a hand as soon as they're online.
It is not mobile friendly at all. So annoying !! Hard to navigate around as pop ups come over the buttons your trying to select
The app started out ok but now it will not allow me to do any editing. Design has zero function. Have to wait 24-48hrs for customer service but I am working right now.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online if you haven't already connected with them.
After using this app for a couple of months, I am far less impressed than when I started. I keep getting restricted from newsletters based on unsubscribe rates- yet, when I look at my unsubscribe rates they are zero. As a result, when I go to send newsletters, they won't go through and allow me to meet deadlines. I have to use another third party app. I find it all highly aggravating.
The privy app is very slow and difficult to use with a lot of technical difficult. Changing the written template is a pain.
The company charged me after I cancelled the service. Customer service was rude and unhelpful. They told me that cancelling the service on Shopify doesn't cancel the subscription and that not utilizing the software was not enough for a refund. I didn't know I independently had to go to the site and cancel the service.
Privy started out great but has now cause me great difficulty in keep up with accurate data I have over 100 email subscribers Privy only showed 20 preventing me from having confidence in going forward with using this service. It is OK for a free app but I am currently looking for an alternative to this
Love hearing that, thanks!
If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
I don't know yet... just started