Note globale
4,6
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 mars 2024

Privy has generated me over $30k in the last 6 months alone. Customer service is top notch. Would recommend to anyone!!

South Simcoe Machine
Canada
Plus d'un an d’utilisation de l’application
21 mars 2024

The support team is amazing! Always helpful. Such a blessings!

Sheek Quality Hair Company
États-Unis
Plus de 2 ans d’utilisation de l’application
20 mars 2024

Amazing experience with Karol

BrilleBiksen
Danemark
Plus de 6 ans d’utilisation de l’application
17 avril 2024

I really appreciate Privy's support and help

Hycline
États-Unis
Plus d'un an d’utilisation de l’application
3 janvier 2024

Privy has been a fantastic benefit to our business in systemising and automating a large portion of our email marketing. Whenever I need help my account manager Carley is always able to assist me in a quick manner. We will be continuing with privy throughout the coming year and look forward to driving more sales to our business!

Relish Gourmet
Australie
11 mois d’utilisation de l’application
19 mars 2024

Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.

13 Moons
États-Unis
Environ 2 mois d’utilisation de l’application
Privy Operations a répondu 21 mars 2024

Hi there,

Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.

We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.

9 mars 2024

Carley is the absolutely BEST Privy support manager I ever worked with. She is on top of her game and is willing to get in the "weeds" to solve problems. She is truly an asset to Privy.

Delilah Home
États-Unis
Environ un an d’utilisation de l’application
23 janvier 2024

Not good. You ask for help from support and they talk to you like you are a computer genius. NOT EVERYONE IS. A quick 5 minute call probably could have solved all our issues but NO ONE wants to pick up the phone and help the customer

Hill Country Kids Clothing
États-Unis
Plus d'un an d’utilisation de l’application
18 mars 2024

Honestly the best customer support I have received in a long time. Jose was very attentive and quick to solve my problems.

Sielo Beauty
États-Unis
4 jours d’utilisation de l’application
12 avril 2024

Jose is very helpful! Totally recommend using Privy

SamSpace
États-Unis
2 mois d’utilisation de l’application