Avis (24 917)
Affiner
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Par note
this review is part of the tutorial you have to walk through. haven't used the app much yet. don't know what they're hoping to get from this.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.
You'll get someone blowing up your phone, email, facebook, instagram, etc as soon as you sign up. It was really annoying and that reason alone made me delete it.
I would like to be able to speck with an actual person. Currently I work a full time job and by the time I get off work there is no one there. I did try to sit up an appointment for call during my lunch hour with Rick Butler at 11:15 on 1/20/20. Never got a call. Also email and left message on your site via chat. Horrible customer service experience!
Thank you for the feedback and sorry about the issues you are experiencing. We were closed for Martin Luther King Jr. Day and attempted to reach out to you via email. Please contact us by email at support@privy.com and we can help. Our apologies again for the inconvenience.
Just installed will provide review later.
This app is not my favorite. It isn't easy to understand or to manipulate within the designs. It is kind of confusing why you can't move the verbiage to any part of the photo within the designs. It just isn't working for me!
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I used exit email capture in a few weeks and then it just crashed and got messy on my site. I wrote to them and send the screenshot to them. But i got not any support at all. Instead some seller tried to sell a subscription on me. I will never pay for something that does not work.
It has hidden costs, which I find unacceptable as lack of transparency and it does not seem to load the necessary data from shopify
I didnt like that I cant ever finish a task! Cant even finish this review! All options lead back to blank screen and no help. Cant even save a custom email and yet they sure charged me
i just started using it... it looks promising!