Avis (24 876)

Note globale
4,6
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
29 juillet 2019

This is my experience with this company. I met with a sales representative online to make sure that I this company was what I needed. I am very small and just launched my website to collect emails. We discussed the various plans and I was assured that Privy would meet my needs so I signed up for their email plan. The next day after I signed up, the company had an 'internal event' so there was no support and they do not have support on the weekends. I went ahead and followed online tutorials and documentation and set up much of what i needed. Today when I call about adding the Facebook Pixel I find out that in order to do this I have to also have another Privy plan. I have just wasted many hours of work because at this point in time I do not need another Privy plan that I am no where near needing. This was an awful experience as my time is the most valuable asset I have and I just wasted alot of it with this company. Privy GET YOUR ACT TOGETHER! Your sales rep should have explained what I needed ahead of time and there should be something explaining all the requirements prior to someone purchasing the email plan. And as a side note, someone should not have to go three days without any support.

Sweet Susie's Embroidery
États-Unis
Plus de 2 ans d’utilisation de l’application
6 mai 2022

I'm just going to keep this short and sweet. Test everything before you commit to a subscription. Their email capabilities may cause more problems than actual benefits, in which may even negatively impact your business. Sales team is too pushy and doesn't seem to care about your needs or concerns. All they care about is upgrading you to their latest plans and keep calling me non stop. Bad experience overall period.

Love Japan For Life
Canada
Plus de 2 ans d’utilisation de l’application
Modifié le 30 août 2019

Cant click next because it is blocked by the help button when trying to upgrade and continue running campaigns. smh

Digital Handlebar
Canada
Plus de 2 ans d’utilisation de l’application
13 mai 2021

Increased their price from $10 a month to $13 a month and now to $30 a month. For a small business it's a hard hit. Very disappointed and it's a great time to switch to Klaviyo.

Bizbriz
États-Unis
Plus de 2 ans d’utilisation de l’application
Privy Operations a répondu 18 mai 2021

Thank you for sharing this feedback. At Privy, we’re thrilled to have been able to offer our plans as we have all these years. However, over the years, we've evolved our platform and simplified our plans to be an all in one solution for merchants. For $30/month customers can use Privy as their all in one marketing platform to grow sales. With unlimited access to the tools you need to collect emails, improve website conversion, send newsletters, automate your email marketing and more. We understand your frustration and we’re here to help if you’d like to talk with one of our Privy coaches.

10 septembre 2020

Privy has been charging me an erroneous $50 usage fee on TOP of the $20 fee for the past 6 months. Extremely dissatisfied....

Rogue Revival
États-Unis
Plus de 2 ans d’utilisation de l’application
7 juillet 2019

Shady business practices, taking advantage of site data they have been given access to to try and force a payment scheme on my site. Will never use again, and I encourage any shop owner who wants to do business with trusted partners to go find another app to integrate into their site.

FreestyleVinyl
États-Unis
Plus de 2 ans d’utilisation de l’application
28 octobre 2021

I would rather give them 0 stars if I could. Their support team is not helping at all! It won't allow me to cancel the plan unless contact them,and I did, they do not even reply my email for 2 days!!!! Please do not use them. Worst experience ever!!!!

BUMPSHOW MATERNITY
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
3 février 2023

The process to add legitimate emails to your email list is too time consuming and unnecessarily complicated. Once they have signed you on, support disappears. They also...send emails offering to help your business, but when you reach out, these emails has always ended up a waste of time for me.

BeeKeeper Parade
Australie
Plus de 2 ans d’utilisation de l’application
27 novembre 2019

Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.

GetJustinCase
Israël
Environ 2 ans d’utilisation de l’application
Privy Operations a répondu 2 décembre 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

8 janvier 2017

I just started so we will see how Privy works! Very excited.

Flage
États-Unis
Environ 2 ans d’utilisation de l’application