Avis (24 874)

Note globale
4,6
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 17 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
5 février 2022

I have been using this app over a year but recently I have had an issue with my conversion campaign people kept getting error. I had no idea the problem was going on until some new website visitors used contact form to inform me that Spin and Win is not working. No idea for how long.
They fixed but it happened again and again. Last drop was without sending notification they increased price from 15 to 30.. For small businesses there are many options out there for same function and better price.
Privy has such a limited templates for emails. None were ever useful. I had to design template on other app all the time and then upload.

La Pluie Handcrafted
France
Environ un an d’utilisation de l’application
14 juin 2017

My campaign was live, but now suddenly the pop up doesnt appear on my shopify webshop anymore

Kraken Sons
Royaume-Uni
Environ un an d’utilisation de l’application
17 mars 2018

Not as impressed as I was at first. I was so excited to see a spin the wheel campaign and something that my startup could use for free! However, when using the free version, I've had campaign parameters change after saving multiple times. I hate that my customers don't get an email with the code they won. I have to upgrade for that option. That seems like it would be a standard feature given people need to remember the code they want to redeem. Also really disappointed that customer support was not available during their claimed hours. When I finally got help they don't seem to have current or correct information as I was sent a "how to" that was outdated and from 3 years ago and no longer worked. Maybe the upgraded version is better but my first experiences have been less than stellar.

Oinkbox
États-Unis
Environ un an d’utilisation de l’application
4 mai 2022

The app has some issue. Trying to cancel the subscription and nearly impossible. No contact phone, the reps leave the company making it impossible to cancel. So, if you use this app plan on 2-3 months of back and forth trying to get them to cancel the account.

GRIPSTIC
États-Unis
Environ un an d’utilisation de l’application
5 mars 2019

Good app. However, customer service is terrible. I emailed twice and still no response after a few days.

Wiley Hart
États-Unis
Environ un an d’utilisation de l’application
Privy Operations a répondu 6 mars 2019

Sorry to hear about the slower than normal response time. I've flagged this for the support team and they should be in touch today.

28 mai 2018

Can't link it to our Get Response Email Database yet. Waiting to hear back from Privy contact.

Wall Art Downloads
Australie
Environ un an d’utilisation de l’application
Modifié le 7 avril 2020

I had a hard time w/ creating my campaign,as far as editing wise. I have not seen any results yet because I just finished setting up, but we will see!

Beauty Hurts Tresses
États-Unis
Environ un an d’utilisation de l’application
21 septembre 2017

not clear enough. jsidjasjjcjajcaincnacnncancnaas ca cj jac a cajc jac ajc ajcjac jajc jac jacjacjacnjaca c ajc

Little Pollys Jewelry
Royaume-Uni
Environ un an d’utilisation de l’application
20 juin 2019

I literally just installed the app, still figuring out how to use it, but they wanted me to review it RIGHT NOW. So the grade is incomplete.

312SHIRTS
États-Unis
Environ un an d’utilisation de l’application
11 septembre 2017

No option to use URL into existing theme:-(

Just Smart Value
Australie
12 mois d’utilisation de l’application