Privy ‑ Pop Ups, Email, & SMS

Hi Guys, if you are looking for a serious emailing app to work with, this is not what you are looking for. Customer service cant answer emails in 2 days, keep getting auto-replies and copy-paste answers over a week. It is like your are talking to an automated answering system. Probably you are!
Dont make 18K positive reviews fool you, probably they are fake. I hope i can get my money back :(

I used attempted to use this app but after setting it up completely (3 times!) i get an error message and have to start all over. This is frustrating.

No good results will wait to see the results

this is not helpful ………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………...

I’m not recommended this app for anyone, they never help me recovery any abandonment cart. They charged $10 after 3days installation, I have only 5 sign in and 50 views. When the trial end they charge me another $20 dollar, and they don’t help me get any email, they just get my money. I don’t even choose the plan yet, they don’t give me any free plan. When I emailed them about that, they just ask me to cancel it. If you want your business to growth check a other option.

If you care about site speed and privacy, don't go with Privy. You do not have the option to selectively disable features. It's all or nothing. It will call unnecessary requests across the entire site. A good example is it will globally enable ShareThis across the entire site. Next, their customer service is terrible. There's a lack of being empathic and understanding. They are quick to making assumptions rather than asking additional questions to understand to the situation. It's a terrible experience overall.

Terrible experience so far let's hope it gets better.
Have been charged for a month when we specifically said we weren't ready to use it until a certain date. then have asked questions and haven't even had the decency to reply yet. My hope is that it's just that one individual who is a bad egg and not the entire team.

Asking for a review during initial setup of app at step 3 of 4 before even up and running.

STAY AWAY FROM THIS APP. IF YOU HAVE IT INSTALLED, FIND AN ALTERNATIVE. Privy intentionally sends scrambled email addresses to SaaS solutions (such as competing apps that collect emails) in order to prevent competing brands from working alongside their solution, i.e. Capturing customer emails from their email pop-ups to increase identification rates.

They charge by page view, so if you have a large office like ours and each employee visiting our site multiple times a day that adds up fast. If each of our employees visit our site twice a day (which is low) 25% of the monthly pageviews we're paying for would be our own employees. It would be a simple fix to exclude an IP address from pageviews.