Recensioni (24.815)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 17% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 30 agosto 2019

Cant click next because it is blocked by the help button when trying to upgrade and continue running campaigns. smh

Digital Handlebar
Canada
Oltre 3 anni di utilizzo dell’app
14 giugno 2019

THIS APP WILL RUIN YOUR CODE AND LEAVE BUGG ON YOUR SITE. DEFAULT CAMPAIGN WILL START RUNNING WITHOUT NOTICE AND YOU MAY NOT BE ABLE TO TURN IT OF EVER AGAIN. BE PREPARED TO GET FUCKED OR LEAVE THIS APP. Honest advice form Shopify OG.

Renepoter.no
Norvegia
Circa 3 anni di utilizzo dell’app
Privy Operations ha risposto 14 giugno 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back ...

Data modifica: 7 novembre 2019

I USED to love this app, that is until they changed their pricing structure and added a whole bunch of functions that I don’t need. Now I’ve just received a billing notice that the FREE app I loved so much is now going to cost me $70 a month (It was not worth it at $15/month, but I already had designed several pop ups so I just paid it). And when I contacted support I was informed that because of ...

Weenie Warmers
Stati Uniti
Circa 3 anni di utilizzo dell’app
9 febbraio 2022

tripled the subscription price without warning me. It seems like an issue for alot of customers. I used to pay 55usd, they increased this without warning to 165usd. When i asked them to cancel my subscription and refund me I was told that this was not possible. don't waste your time cheaper alternatives elsewhere

Aztec Clothing
Regno Unito
Circa 3 anni di utilizzo dell’app
9 agosto 2019

it would be nice if the review didnt pop up every time. leaving this review with 2 days using it because i got tired of the pop up. learned a lesson already, pop ups can be annoying as hell when you first open a page. 1 star

Newday Unlimited
Stati Uniti
Circa 3 anni di utilizzo dell’app
Privy Operations ha risposto 13 agosto 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at ...

26 marzo 2021

First problem I encountered is the layout is pretty messed up when the recovery email is sent out. And the support team took long time to respond (comparing with other Shopify apps' responding time). We agreed for $10 compensation. Hope everything will be fine even though they have no idea how long I can expect the problem to be fixed. Second day, we had a few abandoned carts, it turns out it ...

Made on Jupiter
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Data modifica: 14 marzo 2021

$75/mo even your monthly traffic went down less than that, still keep charging you $75/mo, we have been over charged about $1000 now, dishonesty company, not recommended. No response, only after I cancel it then reach out to us, enough said. Does not have good exit intent popup.

Susu Handbags
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Privy Operations ha risposto 3 gennaio 2020

Thanks for the review! Let us know if we can be of any help at support@privy.com.

12 novembre 2021

We used this app for our popup marketing for 2+ years and it worked great. When we decided to leverage their email marketing services, that is when things went south. We have spent the last 2 1/2 years working hard to cultivate a customer email list from a variety of sources including our brick-and-mortar store. When we submitted our email list to Privy for upload, we were contacted by their ...

Pac Nor Westy
Stati Uniti
Quasi 3 anni di utilizzo dell’app
16 novembre 2021

They never answer your requests. Very bad customer support. Plus they charged money for nothing. Avoid.

KnitWearMasters
Stati Uniti
Quasi 3 anni di utilizzo dell’app
6 novembre 2019

We have not been able to get in contact with support for over 4 weeks. We have sent over 8 emails. They have reached out themselves to possibly take over our email marketing and not just the current pop up plan. But there has been no response. It is highly disappointing to pay so much and not receive any support!

P L A N E T // N U S A
Danimarca
Quasi 3 anni di utilizzo dell’app
Privy Operations ha risposto 7 novembre 2019

Thanks for the feedback and I'm so sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.