Recensioni (24.916)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 17% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
30 novembre 2019

quando personalizzo il modulo pop up per l'iscrizione alla newsletter mi da errore ormai da 2 giorni.

Unacaramella
Italia
Circa 2 anni di utilizzo dell’app
16 giugno 2022

Really liked this app. But I noticed they have changed the pricing since November and I have been overpaying for Privy for over 6 months. Luckily I am able to use Klaviyo for most of the features I need.

Zentana
Paesi Bassi
Circa 2 anni di utilizzo dell’app
Privy Operations ha risposto 11 luglio 2022

Hi there,

Our billing team has checked, and we do see your price changed back in April of 2022. Privy has decided to phase out our lowest tiers of our Conversion only plan as of April 2022. The lowest tier we now offer is $70. Our marketing team emailed all impacted merchants in April of 2022 to advise of the upcoming changes. As outlined in Terms and Conditions (https://www.privy.com/terms-and-conditions) Privy will notify all merchants of a price change within 14 days. Our sincere apologies if this email was missed.

Currently, we are running an offer to make the switch to Privy and get 50% off your Klaviyo bill. If you are interested, you can email support@privy.com.

23 aprile 2022

I have 1,000 people who signed up for email. Only 300 are mailable and 220 can be texted. It is very frustrating that I can have an offer pop up in exchange for email and text, customers sign up, but since they didn't click the stupid check box (that isn't required by the customer), I can't contact them?! WHAT A WASTE.

Pseudo Force Studio
Stati Uniti
Circa 2 anni di utilizzo dell’app
Data modifica: 15 luglio 2020

Los tutoriales, quizas podrian estar en español tambien, pero es solo una sugerencia. Todo lo demás está bien.

Rustika Taller
Cile
Circa 2 anni di utilizzo dell’app
5 gennaio 2022

The service is terrible. Tried to message and email them hundreds of times and no real response for my issues.

Thenextgardener
Stati Uniti
Circa 2 anni di utilizzo dell’app
26 settembre 2016

It's good. However the customization is quite limited and if you are planning on getting your website accepted as mobile-friendly on google, then privy will disturb the process and won't let google recognize the site as mobile-friendly.

Royalstripes
Svezia
Circa 2 anni di utilizzo dell’app
11 aprile 2023

It started good but prices kept increasing. Like many other negative reviews have said - its mainly a pricing issue here.
I have about 20 apps in my Shopify store and this is the only one I have something negative to say about. The communication from privy is very poor about their price changes, limitations and caps etc. They talk ALOT about what they can do for your business and how proud they are to be one of the top marketing apps and bla bla but they dont actually specify information or give details on when things change. You just receive generic emails that dont include any straight forward information.
As my email subscribers grew my price increased from $30 to $90 in a short amount of time, which is way too much of a jump, so they stopped sending customers discount codes when they signed up, yet they still collected that $30 each month. They never even told me that my coupon codes would stop sending either, I had to find out from a customer who had signed up and she received an email with a blank discount code?? They are so sneaky its insane!!
If you dont agree to the new pricing they also put limitation on your account and what you can do in the app, you cant even access anything unless you press agree basically. I ever only used privy to collect emails and send out coupon codes + abandoned cart emails. Just those 2 simple emails, not everyone wants or need to use privy to set up 10 different kinds of email annotations, they should not charge you depending on how many subscribes you have alone, they should offer more price plans/tiers depending on your business needs instead.
But they seem to care more about money than customers needs. A very miss-leading way of doing business. Maybe this works for lager companies that doesn't care about a $60 increase but for a small business like me in a time like this, its truly not a fair or reasonable increase. There are many other apps out there that can do exactly what privy offers but for less or even some free. I would highly suggest trying other apps or else you will be paying minimum $90 before you know it.

Dixiegraze
Regno Unito
Circa 2 anni di utilizzo dell’app
13 aprile 2018

You have to upgrade to get the most important features. Other than that it's a good start.

Techhighstreet
Regno Unito
Circa 2 anni di utilizzo dell’app
10 maggio 2018

Haven't even started using this yet, and you are already asking for feedback.

Os Oakes
Canada
Quasi 2 anni di utilizzo dell’app
9 marzo 2019

Heard about this app. Decided to add it to my store and try it out. Easy to set up. I am still reviewing this app for a true review but needed the pop-up to go away hence this partial. So far, okay.

Lavish Realm
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Privy Operations ha risposto 11 marzo 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com