Privy ‑ Pop Ups, Email, & SMS , 24.860 recensioni

Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.

I am very disappointed with the app so far. They make you wait more than a week when you import contacts. I have a Facebook group and people sign up to my newsletter through Facebook. Privy sent an email saying there compliance team needed to approve the imported contacts.. It has been 20 days! I can't email my customers on time and i have to wait 24 HOURS to hear back from a service I pay for. This is very disappointing and I miss the simplicity of Mailchimp. Why have a complicance team if they aren't going to do there job in a diligently. Very disappointed and I will be looking elsewhere. The design is useless if you can't reach your customers.

This app charges based on the number of mailable contacts that are added to your account, even if you aren't using the Privy pop-up to add the contacts. So, your account will continue to grow as they sync any contacts gained by Shopify through sales or sign-ups on your site. We found this out recently when we paused our Privy campaign but then were unexpectedly hit with a price increase because our number of mailable contacts had grown (thanks to Privy pulling Shopify data into our Privy account, completely unbeknownst to us). So even though we weren't using their email capture feature, they still increased their monthly fee... This was not the original terms of service that we agreed to when we started using this app; we have never used it for email or sms, Klaviyo is far superior for that purpose.

Just signed up stop asking for review. Also, I cant appreciate a company that blatantly lies to their customers. In your FAQ, you state that Privy does not affect or slow down page speed. I find it odd that you feel it necessary to make that point bc as the developer you know the truth but want to convince people otherwise. I challenge anyone that downloads privy to save a copy of their Shopify theme before privy and one using privy then visit performance insight sites like gtmetrix, pingdom and google page speed and you will clearly see that Privy DOES indeed affect your page size, load speed and overall performance. Whether or not someone decides ultimately the trade off is ok is up to them but Privy should do the responsible thing and be honest about it so the customer can decide whether or not it is worth the hiccup in page performance.

Started with $15 monthly cost and ended in over $30 with no notification of changes. I figure it out when reviewing the bank statements. This is NOT OKAY!!!

It is a pity, since the concept is nice. But the costs are far too high in comparison with the yield. ADVISE: DO NOT USE PRIVY!!

I just start so i dont know if the result will be good. I'm looking for the spin to win on privy. I can't find it

Used them once previously and due to a technical error on their side missed out on what I believe would've been a lot of sales. Lots of other services provide what they do, so I will be going elsewhere.

Just downloaded this Privy app, and still exploring. Thus it is still too early to give a honest review now. So, i have to give a 3* rating to be neutral now.
I am forced to write about this app, so i have downgrade the ratings to 1* now

just download, havent used it yet!

I've been using Privy over a year and until recently had no complaints. I was using a pop up campaign for my Black Friday/Cyber sales, and encountered a MASSIVE internal issue with privy. Basically, I tried to integrate my Black friday discount code into the pop up, however Privy recreated the discount over again which caused my discount code on shopify to become invalid. This resulted in nearly 2 hours where the Black friday discount code was completely UNUSABLE. This problem likely cost me thousands of dollars. I reached out to support and they game me generic replies to do things I already tried. Shopify support was able to solve the problem. I'll continue to use Privy, but honestly guys....you cost me a lot of money so this review was necessary.