Privy ‑ Pop Ups, Email, & SMS , 24.840 recensioni

coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!

I initially reviewed Privy and warded 2 stars, now after more use 1 star is awarded.

It just doesn't do the basics right. Try and segment your Privy data and you are told to import from Shopify. The data is already in Privy. This is crazy and dangerous, creating more customer data on spreadsheets should be avoided.

On top of this, they've introduced a huge price increase because of all the functionality they have supposedly added.

Avoid, find something better.

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

Used the free branded version for a year. Then suddenly they ended the free version without notifying me. As a small business owner I have a lot on my plate every day and checking whether or not my pop-up is working as it was set up should not be one of them. Do not recommend. If you want my money, you have to act like you deserve it, Privy.

I used this app for years and it was great. Then suddenly they changed their pricing and everything stopped working. They wanted me to pay for email and sms marketing but their platform doesn't do nearly what other marketing messaging platforms do. I would not recommend them to anyone. Plenty of other apps out there

Privy just prompted me to write a review after cornering me into paying more than double the cost of my original plan. I purchased and set up privy over a year ago to install pop ups and manage my email list and a few days ago they just shut all of my pop ups and embedded forms off because it's "no longer included in my plan". Since I paid a coder to integrate privy's platform for me, and I'm not in the position to pay yet another professional to set up yet another marketing app, I'm going to go ahead and pay double for the exact same features because I really have no choice. Functionality is pretty good, but I've got a bad taste in my mouth from being mislead on pricing.

I find this app hard to use. I also notice that my emails go straight to junk mail or never get sent. I don’t think it’s worth it.

Don't like the new 250 contacts plan. All I really need this app for is a coupon popup and follow-up email with a discount code. The page views plan was better. I'd rather use MailChimp for email marketing.

They changed their pricing plan and are no longer an affordable option for their niche (small businesses). It was a VERY big jump in price with only one paid plan to choose from. Now I'm scrambling to find something else, transfer all my contacts, rebuild all my sequences and emails. It's an expensive mess. Meanwhile, they paused all my campaigns, so my welcome series campaign that happens to be blowing up (we're talking thousands of adds) is paused right in the middle. Horrible what they have done.

No more free plan. Faulse ad! Too expensive plans for small businesses! No more free plan. Faulse ad! Too expensive plans for small businesses!