レビュー (24,917)

総合評価
4.6
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の17%は4つ星です
  • 評価の5%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年8月8日

Je n’arrive pas à vous contacter
J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc
Merci de me recontacter au plus vite

Jilu
フランス
アプリの使用期間:約2年
Privy Operationsが返信しました 2024年8月9日

Hi there,

Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help!

I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display.

In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.

2024年1月5日

Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.

JULAHAS
オランダ
アプリの使用期間:4年以上
2024年4月9日

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!

Blooms of Hawaii
アメリカ合衆国
アプリの使用期間:2年以上
2024年5月2日

Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!

Patagonia Worn Wear
アメリカ合衆国
アプリの使用期間:9ヶ月
2024年5月16日

Very hard to use and make changes. took me so much time to edit everything and it also changes things by it self. I still can't believe I wasted so much time to edit simple things. If I didn't have my follow up emails setup already will remove the app right away

Survival Creation
アメリカ合衆国
アプリの使用期間:5ヶ月
Privy Operationsが返信しました 2024年5月17日

Hi there,

Thank you for sharing this feedback. We’re committed to turning this experience around for you.

Our team has reached out to offer 1:1 support to help you make any changes needed and ensure you’re not experiencing issues.

Should you have any further questions, please feel free to reply to the email follow-up we’ve sent you directly.

2024年4月30日

Jose was very helpful and answered every question quickly and completely. I appreciate all the help that was given to support my business.

The Fun Findz Store
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年1月11日

"Working with Henry from Privy has been exceptional in optimizing my Privy account. Before our first call, I wasn't utilizing many options, but after his guidance, things took a positive turn. Privy offers fantastic features allowing you to enhance customer interactions without being intrusive. Highly recommended!"

iAMMI
アメリカ合衆国
アプリの使用期間:3年以上
2024年3月15日

Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship with others (even the little ones) great way to reach out. "Do unto others what you want others to do unto you"-this is what I call-"the ALOHA".

Simply Aloha On The Go
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年5月14日

Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business

Tom Shoes Manufacturing cc
南アフリカ
アプリの使用期間:約1ヶ月
2024年5月10日

I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!

Westcoast Saw
アメリカ合衆国
アプリの使用期間:3ヶ月